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Bilingual Customer Service Representative

The Surgical Room Markham, ON

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We're hiring a bilingual (French/English) customer service representative to help us continue growing by giving our clients and prospective clients an awesome service experience each and every time they interact with us. Quebecois French is an asset. In order for your application to be considered, you must complete the online assessment that can be found on this page: https://www.thesurgicalroom.ca/page/career

Responsibilities:

  • Help customers on phone with order placement, and other inquiries.
  • Resolve any customer inquiries and complaints
  • Provide information about the products and services
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Assist sales team with lead development and prospect qualification.
  • About 50% of role is on phone, 50% on email/electronic communications

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients over the phone
  • Ability to prioritize and multitask
  • Good computer skills (CRM, basic spreadsheet, ERP)
  • Positive and professional demeanour
  • Excellent written and verbal communication skills
  • Dental or medical industry experience an asset (dental assistant / receptionist)
Company Description
Serving dentists all across Canada - we are Canada's One-Stop-Shop for Surgical Dentistr

The Surgical Room

Why Work Here?
We are a fun & friendly place to work - growing rapidly!

Serving dentists all across Canada - we are Canada's One-Stop-Shop for Surgical Dentistry

Address

25 Royal Crest Court Unit 3

Markham, ON
CAN

Industry

Business

View all jobs at The Surgical Room