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Program Manger II

The State Bar of California San Francisco ,CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description: The State Bar Court is seeking a Program Manager candidate with strong court management experience. The candidate must have a comprehensive understanding of case-flow management, including case processing, procedural documentation, calendar management, data collection/analysis/reporting, and case management systems, including e-filing. As a member of the Court’s executive management team, the Program Manager will provide input and recommendations to the Presiding Judge, Supervising Judge and the Clerk of the Court regarding court operations, and lead the Hearing Department non-judicial/attorney staff and statewide administrative support staff. The Program Manager will have extensive experience and expertise with strategic planning, project and contract management, court technology, budget preparation and implementation, and facilities management. A bachelor’s or master’s degree in judicial administration or a related field is preferred. Membership with the National Association for Court Management is desired. Definition Under administrative direction, the Program Manager is responsible for the design, organization, administration, supervision, evaluation, marketing, and/or fiscal management of an operational program or function. A Program Manager performs work of significant responsibility, complexity, and oversight. This includes responsibility for the strategic development and administration of policies, procedures, budgets, and plans, as well as, managing the day-to-day operations of the assigned functional areas. Distinguishing Characteristics While specific duties of individual positions vary, there are common factors of supervision; responsibility for preparation, analysis, and control of the program’s budget and expenditures; and liaison activities with other units in coordinating business and service functions. The determination of the specific classification level is based upon the relative size, complexity, and visibility of the program involved as well as the scope of supervisory responsibility and level of technical expertise and qualifications necessary to manage the program. Classification LevelsI: This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does not typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director.II: This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director.III: This class level has the responsibility for managing day-to-day operations of a large program or multiple program areas involving supervision of high-level staff (e.g., Division Chiefs, Legal Counsel) and does typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director or Chief Legal Officer. Examples of Essential Duties Duties may include, but are not limited to the following: Plans, implements, directs, and evaluates all components of a division or operation within the organization.Establishes and executes operational policies, procedures, strategic goals and plans, and/or standards pertinent to initiatives that fall under the scope of the assigned program.Trains, supervises, and evaluates the performance of assigned staff, including prioritizing, delegating and reviewing work assignments, monitoring performance and providing coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies.Prepares and disseminates information to the public and staff regarding the assigned operational program, including information pertaining to initiatives and events and targeted community outreach; disseminates information via social media campaigns, and manages website content for the State Bar.Develops and administers program and/or operating budgets, including establishing and maintaining expenditure controls, analyzing and evaluating budget proposals and expenditures, and ensuring that expenditures and operations remain within established budget limitations and comply with organization and contract requirements; may manage program finances to ensure effective revenue collection.Designs and administers comprehensive mechanisms to monitor and evaluate programs, data, and measure performance to ensure organizational resources are wisely invested; may develop, validate, and administer various psychometric testing programs which are reliable, defensible and highly predictive.Ensures that program decisions are made in accordance with statutory, case law and/or other applicable rules, policies and procedures.Conducts extensive studies related to budgets, administrative analysis, financial projections, staffing, operations, systems analysis and/or general administrative matters and prepares recommendations using qualitative and quantitative data.Develops and maintains strong collaborative relationships with staff, governing boards, elected officials, community representatives and all other stakeholders to ensure open communication, the sharing of information, and implementation of program specific changes and improvements.Plans, organizes, oversees, manages, and evaluates projects and cases related to the assigned program.Performs compliance monitoring, including the oversight of audits and implementation of corrective action necessary to meet all requirements for government and regulatory bodies who oversee functions pertaining to the assigned program.Prepares reports, correspondence, and other information pertinent to the assigned program; may report and provide public presentations to a governing body, give presentations to the public and/or large audiences, or serve as official spokesperson to the media.Reviews, edits and approves (in conjunction with the Office of General Counsel) certain custom and template contracts and prepares purchase requisitions; administers contracts for goods and/or services and may negotiate contract costs as well as terms and conditions with multiple vendors to maximize value and minimize cost of services to the State Bar.May prepare and manage the process of preparing agenda items for governing body meetings; may make presentations and defend recommendations.May provide direct legal advice to the State Bar on professional standards and other program related issues.May participate as member, chairperson and/or assist committees and task forces as assigned and represent the division/unit throughout the State Bar.May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge of:Legal and technical expertise pertinent to the assigned program area.Principles and techniques of public relations.Principles of effective project management.Methods and techniques of conflict resolution and negotiation.Principles and practices of budget preparation and administration.Methods and techniques of research, analysis, and data-driven decision making.Principles and practices of program development, administration, and evaluation.Federal, state, and local, laws, rules, regulations, policies, processes, and trends pertinent to the assigned program area.Principles and practices of management and supervision, including planning, organizing, assigning and reviewing work, performance appraisal and discipline, and employee selection and development.Modern office procedures, methods and equipment, including various software programs such as database, spreadsheet, word processing, project management software, and other computer applications and hardware pertaining to the assigned program area.Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Ability ToExercise good judgment in making decisions.Exercise group leadership skills that emphasize collaboration, consensus building, conflict resolution, and problem solving.Prepare clear, concise, and comprehensive administrative and technical reports.Encourage professional excellence among staff and promote an organizational culture of customer service, innovation, and quality services.Communicate highly technical information concisely and in understandable terms.Deliver effective public presentations.Comprehend complex questions and give information rapidly, accurately, and tactfully.Negotiate and coordinate contract services.Supervise, motivate, train and evaluate the work of others.Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations.Demonstrate creativity and resourcefulness in proposing recommendations for improvement.Implement and facilitate organizational change.Communicate clearly and concisely, both orally and in writing.Work well under pressure of multiple priorities and short deadlines.Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public.. Minimum Qualifications Education: Bachelor degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Five (5) of experience at and/or above the journey-level that included responsibility for such professional-level activities such as budgeting, administrative analysis, program development, marketing, evaluation, human resources management, and/or work contributing to the developme

The State Bar of California

Why Work Here?

Benefits include: CalPERS Retirement, health & life insurance, 14 paid holidays, vacation, sick time, 457 saving plan, & commute subsidy.

The State Bar of California’s mission is to protect the public and includes the primary functions of licensing, regulation and discipline of attorneys; the advancement of the ethical and competent practice of law; and support of efforts for greater access to, and inclusion in, the legal system. The State Bar: •Licenses attorneys and regulates the profession and practice of law in California •Enforces Rules of Professional Conduct for attorneys •Disciplines attorneys who violate rules and laws •Administers the California Bar Exam •Advances access to justice •Promotes diversity and inclusion in the legal system Created by the Legislature in 1927, the State Bar is an arm of the California Supreme Court, protecting the public by licensing and regulating attorneys. The State Bar licenses more than 250,000 attorneys, investigates approximately 16,000 complaints of attorney misconduct annually and distributes over $30 million in grants to legal aid organizations. We serve the people of California through careful oversight of the legal profession.


180 Howard Street
San Francisco, CA