General Manager (Logistics)

Summary:

The General Manager will utilize warehouse expertise and managerial skills in a distribution environment. Lead, develop and motivate a talented warehouse team. The General Manager will leverage extensive technical experience and skills to guide the team in managing all challenges in warehouse processes, as well as providing strategic plans to manage the warehouse efficiently. The General Manager will use their advanced leadership abilities to motivate and energize teams. Will balance team demands and drive exceptional team performance with high performance for the businesses you support.

Major Tasks, Accountabilities and Key Responsibilities:

• Maintains a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.
• Responsible for site metrics associated with Key Performance Indicators (KPIs), Business Improvement Plans, Efficiency Programs, and Profit and Loss (P&L) indices subsequent data analysis to develop reports for interpretation and communication for the customer, and site personnel.
• Achieves operational objectives by contributing warehouse operations information and recommendations to strategic plans
• Reviews and prepares any action plans while ensuring productivity, quality and customer service standards are met
• Meets financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Builds people capability through effective employee relations, hiring, training, and communication for front-line hourly and salaried personnel
• Develops team to solve day-to-day operational issues and reach short- and long-term performance goals
• Delivers effective change leadership while driving business changes and minimizing people impact
• Communicates and collaborates cross-functionally to assist team to solve operational issues
• Motivates the team members to achieve plan goals
• Develops warehouse operations systems by determining product handling and storage requirements.
• Controls inventory levels by overseeing physical counts; reconciling with data storage system.
• Develops processes for receiving product, equipment utilization, inventory management, gate processes (check in/out), and shipping.
• Develops and implements warehouse operations system improvements by leading continuous improvement projects as assigned and by analyzing process work flow, manning and space requirements, and equipment layout.
• Troubleshoots all receiving and shipping complaints to find the cause, help resolve the issue, and prevent reoccurrence.
• Administer policies and procedures.

Qualifications:

• 3PL experience should be in a multi-account environment.
• Bachelor's degree or equivalent experience preferred. Preferably in engineering, business, operations management, or similar field.
• Lean Six Sigma Experience preferred, demonstrated by successful completion of a major improvement project.
• Strong knowledge of warehousing Key Performance Indicators (KPIs).
• Hands on experience with warehouse management software and databases.
• A minimum of 5 years of operations/logistics or supply chain experience preferred
• Strong knowledge of inventory management systems
• Proficient in Microsoft Suite applications
• Ability to give and receive constructive feedback
• This role requires regular presence on the warehouse floor
• This role requires lifting up to 40 lbs. occasionally
• This role requires occasional work in poor weather conditions, including heat, cold, rain, or snow.
• This role may operate forklift and manufacturing equipment occasionally but not required
• This role may require off-shift and weekend work
• This role may require some travel (less than 5%)
• Ability to lead a team-based approach to decision making
• Demonstrated ability to work in a results-oriented, challenging environment
• Strong leadership skills with the ability to get results through mentoring others
• Effective coaching, facilitation, presentation, and team building skills
• Must be authorized to work in the United States

Full benefits package to include Medical, Dental, 401(k), employer paid long term disability, employer paid term life insurance policy, etc.