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Retail Experience | Customer Service Representative (Entry Level)

The Ridgecrest Group Mission, KS
  • Posted: 26 days ago
  • $1,000 to $1,500 Weekly
  • Full-Time

Retail Experience | Customer Service Representative (Entry Level)

Purpose:

The Customer Service Representative is able to serve customers by providing product and service information at events and promotions.

Job Duties:

  • Attract potential customers by answering product and service questions; suggesting information about products and services
  • Opens customer accounts by recording account information
  • Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs
  • Contributes to team effort by accomplishing related results as needed

Success Factors Included but are Not Limited to:

  • Exceptional customer service skills
  • Consistent attendance on the job
  • Attention to detail
  • High level of accuracy
  • Flexibility
  • Excellent interpersonal skills

The Ridgecrest Group

Why Work Here?

Grand Opening - Brand New Location!!

We just opened up our newest office located in Westwood, Kansas! At The Ridgecrest Group we provide overall brand awareness of the client through our professional teams. By using targeted strategies, we aid in the constant growth and development of our clients’ customer base. Bottom line, we’ve got the creativity and resources to create a lower cost of acquisition for our clients ensuring win/win scenarios. When our clients win, we win. We keep it simple; grow our client’s customer baseline by providing tailored marketing campaigns to local consumers and creating retentive customers through our account management strategies. The Ridgecrest Group is a start-up professional sales and marketing company dedicated to increase local new customer acquisition for nationally recognized companies.

Address

4420 N Chouteau Trafficway, Kansas City, MO 64117
Mission, KS
USA

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