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Client Services Specialist

The Reserves Network Inc
Nashville, TN
Expired: over a month ago Applications are no longer accepted.
  • $24 Hourly
  • Full-Time
Job Description
The Reserves Network has partnered with an amazing client that is looking for a client services specialist. The client services specialist is a support role in the marketing department and is responsible for coordinating and monitoring request and projects. They will serve as a point of contact for a region of stakeholders for all incoming work requests to ensure clients’ needs are matched with the proper service offering. If this sounds like you, keep reading!

Duties of the client services specialist:
  • Serves as a primary point of contact throughout the work lifecycle to provide appropriate, relevant and responsive updates to stakeholders.
  • Independently handles client-facing communication and assists in the maintenance of a matrixed set of system notifications to provide excellent customer service to stakeholders.
  • Assists in driving operational excellence through partnership and collaboration across various high functioning teams.
  • Coordinates and monitors requests and projects through each stage in the work lifecycle
  • Assigns work, allocate resources, and manages capacity.
  • Builds intake forms, project templates, and workflows within project management platforms such as Workfront.
Requirements of the client service specialist include:
  • 2+ years proven client support experience.
  • Associate degree required.
  • Must have strong time management and organizational skills.
  • High attention to detail and ability to multi-task several projects in a fast-paced environment
  • Ability to effectively communicate both verbally and written with clients and stakeholders throughout the organization.
Job perks for the client services specialist include:
  • Work Monday through Friday, 8:00-5:00.
  • Weekly pay via direct deposit or pay card, starting at $24 an hour.
  • 6-month opportunity.
  • Benefits in a Card: 3 medical plans, dental and vision.
  • Additional benefits such as group accident, critical illness w/cancer benefits, short term disability, behavioral health, term life and identify theft.
If you find this opportunity compelling, we encourage you to apply for our Client Services Specialist opening!

The Reserves Network is a family-owned and veteran-founded company. Since 1984, we have been bringing employers and job seekers together in a variety of industries and positions.

As an equal opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. However you identify and whatever your background, we encourage you to apply today or you can download our mobile app to receive and accept real-time job notifications.


The Reserves Network Inc

Nashville, TN



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