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Customer Service Associate (Seasonal Tax Preparer)

The Recruiting Division Roanoke, VA
  • Expired: 4 days ago. Applications are no longer accepted.

Do you have a passion for helping people and solving problems? Are you constantly seeking knowledge and interested in a career where you’ll work hard during tax season, and have the remainder of the year to pursue other interests or hobbies?

H&R Block is looking for people who are driven to make a difference and take pride in exceeding client expectations to join our team as a seasonal Tax Preparer, serving clients with diverse tax needs. Joining H&R Block as a Tax Professional means you’ll have the support of an expert team, dedicated to providing you with the advanced tax training and certification you’ll need to be successful.

H&R Block is the industry’s largest consumer tax services provider¹ and we have been focused on client service for over 60 years. When you join our network of professionals, you’ll experience our passion, pride and purpose: To provide help and inspire confidence in our clients and communities everywhere.

What you’ll do…

· Conduct face-to-face tax interviews with clients

· Prepare complete and accurate tax returns

· Generate business growth, increase client retention, and offer additional products and services

· Provide IRS audit support

· Support office priorities through teamwork and collaboration

What you’ll bring to the role…

· Ability to effectively communicate in person and in writing

· Experience working in a fast-paced environment

· Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course²

· Must complete 18-hour continuing education requirement and meet all other IRS and applicable state requirements

· High School Diploma or equivalent

It would be even better if you also had…

· Previous experience in a customer service environment

· Sales and/or marketing experience

Bilingual candidates strongly encouraged to apply!

1Based on annual revenues for sales of tax preparation products and services.

2Enrollment in, or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment.

The Recruiting Division


Roanoke, VA