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Sales Account Executive (Single Market Luxury Manager)

The RealReal
Minneapolis, MN
  • Expired: May 11, 2022. Applications are no longer accepted.

The Single Market Luxury Manager (SMALM) is a key sales position at The RealReal. You'll use your strong negotiation skills to drive new business while working autonomously in an ever-evolving environment.  Your ability to build rapport will be critical to your success alongside a focus on driving the key metrics of the business through new consignor acquisition, and working with a repeat consignor base.  You have an entrepreneurial spirit and can adapt to shifting priorities to achieve and exceed sales goals. You're customer-obsessed, adaptable, and passionate about luxury brands, fashion, and sustainability. Above all, you embody the TRR culture through collaboration, driving results, and building for the future.

Compensation | Benefits | Perks

  • Base Pay PLUS uncapped commission
  • $2000/month (at target) - top performers at $2700+/month 
  • Annual Elite Club Trip for top performers
  • $25,000 in RSUs (stock) awarded
  • Employee Stock Purchase Plan (purchase stock @ discounted rates)
  • Monthly sales competitions (i.e. cash | prizes | site credit | stock)
  • 401K (with company matching up to $1000)
  • Medical, Dental & Vision

What You Get To Do Every Day

  • Drive New Business
  • Prospect new and existing connections.  These include Stylists, personal shoppers, boutique owners, sales associates, and individual consignors
  • Develop and implement marketing strategies to continually increase consignment with The RealReal
  • Drive Repeat Business
  • Work within existing consignor base to drive additional product and categories
  • Meet the monthly goals for the market while maintaining focus on premier luxury product
  • Meet or exceed goals for your geographic market via self-generated + corporate leads
  • Maintain base of repeat clients + provide an outstanding customer experience
  • Outreach daily to new and existing clients (50-100 per day) 
  • Attend client appointments (typically less than 60 miles one way - mileage reimbursed)
  • Review Contract during In-Home Appointments
  • Customer Service Issue Resolution
  • Proactively resolve any consignor issues/concerns 
  • Set pricing expectations through deep knowledge of luxury and stay up-to-date on resale trends + what has low/high resale value
  • Carefully review + process all items for shipment to ensure everything is cataloged + up to TRR's high-quality standards
  • Possess a strong ability to multitask
  • Balance appointments, outreach, prospecting and customer service issues
  • Availability evenings and weekends, to accomodate appointment requests

What You Bring To The Role

  • 2+ years of work experience in sales, ecommerce, or tech; Internal: $3 Million in Lifetime Consignment Value
  • Motivated by a desire to win and excel, competitive
  • Ability to build rapport, establish trust, provide empathy and build credibility with clients quickly
  • Efficiency and strong organizational, time management and communication skills
  • Ability to use technological tools with ease G-Suite, Email, SalesForce, CRM
  • Ability to commit to 40 hours per week and work evenings, weekends, and holidays as needed
  • Professional appearance and demeanor


GHR5802 #LI-SF38 #LI-Hybrid


The RealReal


Minneapolis, MN



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