Salesforce Administrator - Experienced

We are looking for a Full Time Salesforce Administrator to join our team! Flexibility with our employees is a huge benefit we offer as well our full benefit package, which includes Medical, Dental, Vision, 401k, PTO, Life.

Note before you apply:

1. Proven success as a Salesforce Administrator with 3+ years experience
2. Must be comfortable working remotely, and have a quiet space to work and take zoom calls.

Roles and Responsibilities

• Manage overall architecture and daily administration of Salesforce application within RBL. (including dashboards, reports, process builder, workflows and customizations)
• Conduct training for Salesforce users across RBL
• Consult with Sales and Marketing business teams, tech team to gather requirements on new features.
• Develop and test customizations to Salesforce database structure, process automation, and user interfaces to help users reach their goals more efficiently
• Execute Salesforce system administration tasks, i.e., provisioning new users, setting up permissions, resetting passwords
• Run and evaluate user tests to enhance usability and user experience of database systems
• Answer end user questions and troubleshoot complex issues as needed
• Provide business analysis for design, process and operational improvements
• Other duties as assigned by supervisor.

Ideal Candidate Qualifications:

• Must be comfortable working remotely and taking zoom meetings
• Advanced Knowledge of Salesforce CRM platforms (Salesforce Administrator Certification helpful, but not required)
• Minimum three (3) years of relevant professional experience, or equivalent combination of education and experience
• Experience managing multiple systems
• Ability to problem solve high-level software and application issues
• Good communication and project-management skills
• Bachelor's degree from an accredited university or college, preferably in a job-related major field of study

Preferred

• Knowledge of Experience Cloud, Marketing Cloud or other CMS and marketing automation applications is a plus

Working Conditions

• This position has a regular full-time schedule with a normal workweek of Monday through Friday. There may be a need for occasional work after hours or weekends.