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Customer Service Representative

The Pop Up Inc Atlanta ,GA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

As a Customer Service Representative with The Pop Up Inc., you will deliver top-notch customer service, utilizing excellent interpersonal and time management skills, while focusing on areas of improvement. While a background as a Customer Service Representative or a Sales Representative is beneficial, we will strongly consider individuals from any and all other professions. As our clients grow, so do their expectations. We constantly strive for excellence. We provide thorough, fast, and high-quality support for our clients. We are looking for tenacious individuals who are ardent to acquire new skills, relish customer interaction, but most importantly, want to provide a world-class customer experience. Imagine the possibilities of a new career here at The Pop Up Inc.

Responsibilities of a Customer Service Representative:

  • Ability to communicate eloquently with thoughtful, customized solutions for diverse individuals and guide customers needs successfully
  • Develop comprehensive knowledge of all product offerings and sale promotions that our clients have to offer
  • Speak with potential customers and qualify them for potential products, sales promotions, and services.
  • Schedule customer appointments and service enrollment with limited supervision while meeting timeliness and accuracy standards
  • Working hands-on with the Management team to ensure customer satisfaction and increase profit margins
  • Grasp Changes efficiently in policies or renewals

Requirements:

  • 1-2 years of Customer Service Representative or sales experience
  • A friendly and professional demeanor for superior customer interactions
  • Meticulous attention to details
  • Strong critical thinking skills and the ability to build effective, trust-based relationships
  • Completion of a three-week training program with a comprehensive and thorough understanding of our company values, client standards, and product offerings
  • The ability to work effectively in a number of different environments and terrains

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with management teams to stay updated on new products, services, and policies
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Other duties as requested
Company Description
The Pop Up Inc. delivers world-class opportunities to world-class clients. Positioned at the nexus of talent, content, brands, technology, sports, and live events, The Pop Up Inc. creates limitless opportunities for the storytellers, trendsetters, icons, and thought leaders who shape popular culture.

Across film, television, music, sports, digital media, marketing, and beyond, we represent thousands of the world’s leading actors, directors, writers, producers, musical artists, comedians, authors, athletes, coaches, broadcasters, teams, leagues, chefs, designers, fashion talent, consumer brands, and more.

Across film, television, music, sports, digital media, marketing, and beyond, we represent thousands of the world’s leading actors, directors, writers, producers, musical artists, comedians, authors, athletes, coaches, broadcasters, teams, leagues, chefs, designers, fashion talent, consumer brands, and more.

In service of them, we are committed to remaining the strongest, most vibrant, and most innovative service company in the world.

Founded in 2016, The Pop Up Inc. has offices in Los Angeles, New York, Houston, Miami, Atlanta, and beyond. Our employees come from a variety of backgrounds, but all share an entrepreneurial mindset and the belief that a respectful, collegial work environment is a prerequisite for success.

The Pop Up Inc. is a service-driven organization. We serve our clients in teams, ensuring that they benefit from the expertise and connections we offer across the entire company. We also believe that this collaborative and inclusive approach makes The Pop Up Inc. a better place to work.

The Pop Up Inc

Why Work Here?

The Pop Up Inc.maintains a long-standing commitment to growing its employees' careers.

The Pop Up Inc. delivers world-class opportunities to world-class clients. Positioned at the nexus of talent, content, brands, technology, sports, and live events, The Pop Up Inc. creates limitless opportunities for the storytellers, trendsetters, icons, and thought leaders who shape popular culture. Across film, television, music, sports, digital media, marketing, and beyond, we represent thousands of the world’s leading actors, directors, writers, producers, musical artists, comedians, authors, athletes, coaches, broadcasters, teams, leagues, chefs, designers, fashion talent, consumer brands, and more. Across film, television, music, sports, digital media, marketing, and beyond, we represent thousands of the world’s leading actors, directors, writers, producers, musical artists, comedians, authors, athletes, coaches, broadcasters, teams, leagues, chefs, designers, fashion talent, consumer brands, and more. In service of them, we are committed to remaining the strongest, most vibrant, and most innovative service company in the world. Founded in 2016, The Pop Up Inc. has offices in Los Angeles, New York, Houston, Miami, Atlanta, and beyond. Our employees come from a variety of backgrounds, but all share an entrepreneurial mindset and the belief that a respectful, collegial work environment is a prerequisite for success. The Pop Up Inc. is a service-driven organization. We serve our clients in teams, ensuring that they benefit from the expertise and connections we offer across the entire company. We also believe that this collaborative and inclusive approach makes The Pop Up Inc. a better place to work.

Address

Atlanta, GA
USA