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Customer Service Representative

The Plus Group San Ramon, CA
  • Posted: over a month ago
  • $17 to $17 Hourly
  • Contractor
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

A large Customer Service / Call Center in the East Bay area is seeking 10 upbeat, task driven Customer Service Representatives on. The ideal candidates will possess strong customer service skills along with face-to-face retail customer service experience or previous call center customer service experience. This center provides extensive customer service support to premier customers located throughout the United States geographic area.

Duration: Temp to possible Hire
Hours of Operation: 5am – 6pm, Monday – Friday
Benefits: Medical + California Paid Sick Leave + 401K + Employee Discounts
Salary: $16.75 to $17.35 /hour
Email Your Resume To: srtpg@theplusgroup.com

Customer Service Representative / Call Center Associates will be responsible for the following:
Answering high volume call center inbound calls
Provide outstanding Customer Service Representative / Call Center skills 100% of the time
Troubleshoot and resolve customer issues
Follow established policies & procedures at all times
Initiate outbound calls as necessitates
Perform work fast paced & efficient environment

Requirements:
2-3 years of previous Customer Service Representative experience
Retail customer service experience
Call Center experience a plus
Possess a positive attitude at all times
Must be a team player
Typing – 30+ NWPM
High School Diploma or equivalent
Ability to successfully complete a background check upon offer

Best of Staffing Diamond Award ~ 2019~

The Plus Group, Inc. has been named one of Inavero’s 2019 Best of Staffing® Award winners and has also earned the 2019 Best of Staffing Diamond Award for achieving the highest client and talent service quality scores for ten consecutive years. Presented in partnership with CareerBuilder, the tenth annual Best of Staffing Award provides the only statistically valid and objective service quality benchmarks in the industry, revealing which staffing agencies are providing the highest satisfaction to their clients and talent.

The Plus Group

Why Work Here?

The Plus Group specializes in finding the match with growing organizations who value their employees!

The Plus Group is a full-service, customer-centric staffing firm serving a range of industries with innovative, quality staffing solutions. Your career path is our priority. At The Plus Group, we have the inside knowledge and extensive networks to find the job that is the best fit for you.

Address

San Ramon, CA
USA

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