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Call Center Representative

The Panther Group Atlanta, GA
  • Expired: 24 days ago. Applications are no longer accepted.
  • 1. Responds to customer phone inquiries in a prompt, courteous and concise manner.
  • 2. Provides callers with an unbiased information to assist customers with application and eligibility requirements.
  • 3. Accesses, reads, and interprets customers and provider data elements within customer’s application.
  • 4. Performs accurately all data entry functions to reflect customer activity/transactions.
  • 5. Answers customer questions and assists in problem resolution.
  • 6. Assists customers in the enrollment process.
  • 7. Documents all customer encounters in clear and concise logs.

EDUCATION/EXPERIENCE:

  • High school diploma, GED, or equivalent certification; other combinations of education and experience will be considered.
  • Background in health care, human services, or customer service.
  • Experience in data entry and call centers.
  • Experience working with culturally and linguistically diverse and disadvantaged populations in a courteous and effective manner.
  • Excellent organizational, interpersonal, written, and verbal communication skills.
  • Ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously.

The Panther Group

Why Work Here?

Really good environment and friendly...they need self motivated people who can work with a minimum of supervision

The Panther Group We are the experts in Human Capital. It starts with a commitment to personal attention. A single point of contact from day one. That's what makes The Panther Group different. That is how we deliver results to our clients and candidates. Our focus on quality, diversity and service sets us apart. At The Panther Group, it's about attention to detail. We attract the right talent, connect job seekers with the right jobs and provide the right custom solutions because we worry about the little things. Providing our clients the best value for their dollar, finding our job seekers opportunities where they can thrive, giving our clients and candidates the level of service they deserve, leveraging the most efficient processes in the industry.

Address

Atlanta, GA
USA

Website