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Bilingual Customer Service Representative (Work from Home)

The Panther Group Boston, MA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking a Bilingual Customer Service Representatives to join our team! You will be responsible for helping customers by providing product and service information. The Bilingual Customer Service Representative duties will include tending to members and assisting through inbound calls by answering their questions and concerns , this will also include inputting information into an online system. Your goal will be to retain and expand business by providing excellent customer service in a professional manner while handling personal information with care.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Bilingual Highly Encouraged
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Ability to type 30 WPM
  • Excellent written and verbal communication skills
Company Description
The Panther Group
We are the experts in Human Capital. It starts with a commitment to personal attention. A single point of contact from day one. That's what makes The Panther Group different. That is how we deliver results to our clients and candidates. Our focus on quality, diversity and service sets us apart. At The Panther Group, it's about attention to detail. We attract the right talent, connect job seekers with the right jobs and provide the right custom solutions because we worry about the little things. Providing our clients the best value for their dollar, finding our job seekers opportunities where they can thrive, giving our clients and candidates the level of service they deserve, leveraging the most efficient processes in the industry.

The Panther Group

The Panther Group We are the experts in Human Capital. It starts with a commitment to personal attention. A single point of contact from day one. That's what makes The Panther Group different. That is how we deliver results to our clients and candidates. Our focus on quality, diversity and service sets us apart. At The Panther Group, it's about attention to detail. We attract the right talent, connect job seekers with the right jobs and provide the right custom solutions because we worry about the little things. Providing our clients the best value for their dollar, finding our job seekers opportunities where they can thrive, giving our clients and candidates the level of service they deserve, leveraging the most efficient processes in the industry.

Address

Boston, MA
USA

Website