CUSTOMER SERVICE EXECUTIVE (ENTRY LEVEL TO MANAGEMENT)
Are you passionate about delivering excellent customer service? Do you enjoy talking to the public and helping others? We are looking for talented retail customer service advisors to add to our dedicated team. Whether you’ve just graduated high school or you’re looking for a career change, if you’re a ‘people person’ this could be the perfect opportunity for you, with no previous experience required.
Warm, friendly and outgoing personality
Strong desire to please
Comfortable talking to people from all walks of life
Excellent communication, listening and interpersonal skills
Ability to work as part of a team
Able to work by one’s self without supervision
Efficient and organized
Smart and presentable appearance
The belief that the ‘customer is always right’
Language skills desirable but not essential to the role
About the Role
Engaging with customers face to face in a retail setting
Taking customer orders
Working as part of a retail team to ensure the store runs smoothly
Working with stock
Keeping the store and storefront clean, tidy and presentable
Selling and up-selling products
Liaising with management and clients to discuss new products and marketing strategies
Ensuring that excellent customer service is delivered at all times
Ensuring that the needs of customers are met
Handling customer returns and exchanges
What’s In It for You?
Opportunities for progression and promotion to more senior roles
Excellent performance based bonus and incentive scheme
We pride ourselves on the fact that our customers come first. We are passionate about providing great service to our customers, and we do so by listening to their needs and expectations in order to deliver. We are looking for people who share our passion for customer service and who will stop at nothing to ‘go the extra mile’ for our customers.
Does this sound like you? Are you a great team player, a ‘people person’, and love to make sure that others are happy? If so, we’d love to hear from you – click ‘Apply’ below to send your resume.