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Client Care Specialist

The New Jersey Centers of Physical Therapy
Paramus, NJ
  • Posted: over a month ago
  • Full-Time
Job Description

Our organization is more than a workplace; it is a work of art.

Client Care Specialist: Seeking team members who are passionate about team building, believe in longevity with career development, and appreciate a work-life balance. 

Candidates applying for this front desk role should have a consistently positive attitude and enjoy engaging in conversation. Please only apply if seeking full-time and are able to fulfill the schedule.

  • Work-Life Balance, Three-day work week: 
    • Four Days off. 
    • Three days a week, a more extended workday equals a full-time work schedule. 
    • Tuesday, Thursday, and Saturday. 
  • With a six-month meticulous training process, no experience is necessary. 
  • Salary entry-level role with many areas for financial growth; overtime and coverage hours available). 

As the largest and most successful privately-owned physical therapy practice in NJ, we believe in sparking our front desk receptionist’s positivity, developing their emotional intelligence, and advancing their successful career within our organization. 

Client Care Specialist Requirements:

  • Upbeat, extroverted, and friendly, as a Client Care Specialist, medical receptionist in our Physical Therapy practice, and an exceptionally kind and clear communicator. 
  • Willing to work with determination for personal growth within our practice as the administrative leader of your team.
  • Greet patients over the phone and in person with a professional, positive, outgoing demeanor.
  • Manage patient/client relationships, be observant of the needs of patients and team needs, and pay attention to multitasking skill sets.
  • Willing to understand thoroughly and learn about medical billing, insurance verifications, and authorizations, and always go the extra mile to find a solution.
  • Oversee the patient’s entire experience from intake to discharge.
  • Maintain a clean, well-organized office and front desk.
  • Ensures our Doctors of Physical Therapy have the administrative support to provide expert care.

Our progressive organization provides an inclusive, discrimination-free environment with equitable access to opportunities while providing a healthy work atmosphere.

Our healthcare practice wants to onboard individuals that seek employment for two, five, ten years, and more.

Client Care Specialist, Front Desk Benefits: 

  • Salary position with overtime opportunities.
  • Overtime opportunities are available and optional—time and a half (40+ hours). 
  • Increases are given based on performance and longevity commitment. 
  • Phenomenal benefits package in Healthcare with a low associate contribution:
    • Leadership Development and Mentorship Programs
    • Excellent and comprehensive benefits package. Very low associate contribution. 
    • IRA Offered
    • Life Insurance 
    • Full Medical, Dental, and Vision 
    • Paid Sick Time 
    • Paid Vacation Time

Keys to your advancement from entry-level, front desk reception, Client Care Specialist:

  • Our professional relationship builds a mutual understanding that you and our future successes are intricately linked.
  • Exceptional customer service flows naturally, and you can create a positive and supportive atmosphere.
  • Have a passion for connecting with people to strategize, answer questions, and find solutions with clarity and communication. 
  • Keep administrative tasks organized to support and coordinate patient care schedules successfully.


Our practice is unequivocally the safest facility to work:

  • To protect your health, we’ve installed cutting-edge anti-microbial air filtration systems and three UV-light systems, two critical features of our multimodal MEDICAL SAFE ZONE, to ensure the air you breathe is Microorganism Free (including bacteria, all viruses, protozoans, and fungi such as mold and mildew.)

Apply Here.

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The New Jersey Centers of Physical Therapy


Paramus, NJ



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