IT Technician - AZ

This position is *that unique opportunity* you’ve been waiting for: a chance to grow and join a company with an outstanding reputation for client, employee and community engagement. 

Become an important contributor to a fast-growing computer services company!  Join a modern work environment where you are both supported and challenged by interesting people and interesting work.  The Network Pro is a good place for great people to do what they love every day. 

Who We Are: 

Since 2003, The Network Pro has delivered proven managed technology solutions and superior IT consulting services. At The Network Pro, we prioritize people, foster relentless improvement, share a common mission and go the extra mile to create an amazing client experience. And we know that a company is only as good as its team members.    

We are currently seeking a full-time IT TECHNICIAN for our Tucson office. 

Who You Are: 

You’re passionate about working in and around technology and you’re looking for that fun, supportive environment where you can grow and succeed.   You’re professional, curious and generous with your knowledge, because you truly care about your clients and your team members.  And you thrive on the genuine appreciation and frequent recognition you receive for doing a great job!  Among your best qualities, you are: 

• Great with computers and polished with people 
• Enjoy working with a team 
• Ready to take your technical skills to the next level 
• Excited to use the spiffiest gadgets, gizmos and practices available today 

• Have a bit of an entrepreneurial spirit and inner drive 
• Work hard and play hard 

Essential Responsibilities: 

You’re engaging in a high-touch, client-facing position, playing a leadership role to plan, specify, deploy, support and maintain the IT infrastructure, systems and applications that run our clients’ businesses (business apps, cloud resources, LANs, WANs, data centers, desktops and mobile devices).   You will serve world-class companies in a variety of industries: healthcare, finance, law firms, high-tech manufacturing/engineering operations, and non-profits.  There is never a dull moment and what we do truly matters to those who rely on technology to get business done. 

• You report to: Engineering Manager
•  You work closely with: Client executives/staff and TNP’s deep bench of technical experts: network architects, senior engineers and technical account managers. 
•  Your new office: You’ll be working in an open, collaborative workspace (with screaming-fast Internet) in Tucson, AZ minutes away from great restaurants and local coffee shops.  And your client work may take you onsite to a variety of businesses throughout Southern Arizona. 

Unbelievable Benefits: 

Training & Certification Included! 

• Joint investment by you and the company in your personal and professional growth 

• Meeting with leading industry manufacturers and vendors for product demos, tech trainings 
• Paid prep materials and study time for company-sponsored certification tests 

Leadership & Communications Skills Development! 

• Collaborate with service team members through tech & customer support challenges 
• Communicate with customer relationships as a personal, service oriented trusted advisor 
• Manage vendor relationships for our customers 

What You Bring to the TNP Team: 

• 2+ years of experience in a technology user support role 
• 2-year degree in CIS or MIS and 1+ year work experience in information technology, or equivalent work experience 
• Strongly encouraged: 2+ years of experience as a desktop administrator (Windows, Mac) in a 10+ user environment 
• Certification in Microsoft, VMware, Cisco, CompTIA A+, CompTIA Network+, CompTIA Security+ or similar industry training program 

Values Matter: 

Our workplace culture depends on growth-minded colleagues and we demonstrate daily our commitment to TNP’s core values: 

• People Prioritizing People 
• Relentless Improvement 
• One Team One Mission 
• Today not Tomorrow 
• Amazing Client Experience 

Job Parameters: 

• Full-time position, 8-5 M-F core hours, flex time around those core hours; some overtime and weekend work will be required.  We rotate on-call duties and value work-life balance. 
• Must have valid driver’s license & reliable vehicle. Majority of work to be done in home office or at TNP’s office with some travel to client locations (mileage will be reimbursed). 

• Able to lift, carry and move 40 pounds of computer equipment. 
• Complete benefits package, 401K retirement plan, paid time off and competitive hourly wage position. 

Nextrio is a wholly-owned division of The Network Pro, Inc.

THE NETWORK PRO IS COMMITTED TO PROVIDING EQUAL OPPORTUNITIES TO ALL APPLICANTS AND EMPLOYEES.