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Client Solutions Manager

The Mom Project Los Angeles, CA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 

Company Industry:  Technology

Opportunity: The Mom Project is helping to source candidates for the above client who is looking for a Client Solutions Manager
Commitment Level:  40 hours per week, on-site, contract through July 2021

 

 

Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.

 

We are seeking a Client Solutions Manager on a contract basis to support our Client’s needs.

 

What You’ll Do:
● Provide answers to product questions and assist in product/tools education
● Provide troubleshooting support to resolve issues by investigating the issue and managing the troubleshooting process
● Identify optimization opportunities
● Manage the account creation process
● Submit and manage operational requests with the GSS team
● Assist in RFP process Assist reporting needs

 

Must Haves:
● 3+ years’ experience in the digital media industry preferred
● Ability to communicate, collaborate and work effectively on a team
● High intellectual curiosity and hunger to learn in an ambiguous environment
● Excellent written and vertical communication
● Proven ability to be able to manage multiple work streams at a time with high attention to detail
● Advanced Excel skills and experience working with data preferred
● Strong passion for problem-solving and customer service

 

Education:
Bachelor’s degree.

 

Hours & Location:
M-F, 40 hours/week. This role will be remote while COVID restrictions are in place. The expectation is to be onsite at our Customer’s Los Angeles, CA location once it is deemed safe to do so.

 

Now for the Perks!
● Health Benefits: Medical, Dental, Vision, Life (including spouse & child), 401k, STD/LTD, AD&D, and Commuter Benefits program)
● Accrued PTO: Up to 15 days per 12 months on assignment
● New Child Benefit: Up to $4,000 for the birth or adoption of a child while on assignment (conditions apply)

Company Description
The Mom Project is the career destination for moms. Through our digital marketplace and community, we connect professionally accomplished women with world-class companies. The Mom Project is changing the way women work and redefining career structures by providing women with opportunities that are in balance with their personal goals.

The Mom Project

The Mom Project is the career destination for moms. Through our digital marketplace and community, we connect professionally accomplished women with world-class companies. The Mom Project is changing the way women work and redefining career structures by providing women with opportunities that are in balance with their personal goals.

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Address

Los Angeles, CA
90094 USA

Industry

Business

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