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Customer Service Representative (Duluth)

The Landline Company Duluth, MN
  • Expired: 11 days ago. Applications are no longer accepted.

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. You will work at the Landline check in lounge at the Duluth airport and assist customers in the check in process, providing a warm welcome and representing the Landline brand values.


· Handle customer inquiries and complaints

· Key customer information into reservations systems

· Greet customers and provide information about the products and services

· Troubleshoot and resolve product issues and concerns

· Document and update customer records based on interactions

· Develop and maintain a knowledge base of the evolving products and services

· All other duties as assigned


· Previous experience in customer service, sales, or other related fields

· Ability to work a variety of shifts including nights, weekends and holidays

· Ability to build rapport with clients

· Ability to prioritize and multitask

· Positive attitude, strong work ethic and professional demeanor

· Excellent written and verbal communication skills

· A willingness to learn new systems and be flexible in tough situations

· Ability to lift up to 50lbs

· High School Diploma, GED or equivalent education required

The Landline Company

Why Work Here?

Great team, competitive compensation and the ability to get in on the ground floor of a fast growing company.

Landline is a transportation company focused on affordable regional mobility. Landlines offer ground transportation that is seamlessly connected to air travel, allowing you to book one itinerary from your local airport to your final destination at a fraction of the cost with no additional hassle. Our bus service offers leather seats with generous leg room, great snacks, and all the on-board connectivity customers need to stay entertained or productive. Landlines will operate from various hub locations throughout the United States and provide affordable and convenient connections to surrounding communities. The company was founded in 2018, is headquartered in Santa Monica, California and backed by major venture capital partners.


4701 Grinden Dr, Duluth, MN 55811
Duluth, MN