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Assistant Service Manager

The Klein Company Exton ,PA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Job Description

We are looking for an Assistant Service Manager with strong HVAC skills to assist the Service Manager in overseeing the operations of a 278 unit community in Exton.


Corrective Maintenance

Picks up, reviews, and performs resident service work orders according to Company Policy, and signs work order as to state of completion or status

Performs all maintenance as required to prepare vacant units as needed or as directed by the Service Manager

Performs all physical maintenance to buildings and equipment unless prior approval is given to use an outside contractor

Preventive Maintenance

Makes regular inspections of grounds, buildings, plumbing, electrical fixtures, appliances and major equipment

Executes a preventive maintenance program in coordination with Service Manager

Checks for appearance and cleanliness, structural cracks, excessive wear, faulty parts. Makes repairs or replacements, as necessary and with approval of Service Manager

Emergency Maintenance

Is on call for emergency duty when assigned

Is familiar with power, water, gas turn-offs, clean-out traps, fire extinguisher, and fire hydrants

Knows emergency telephone numbers (e.g. police, fire department, Service Manager, Property Manager)

Follows all company emergency procedures as assigned

Maintains relationships with other staff members, working closest with other Maintenance staff

Maintains relationships with current and prospective residents

Maintains relationships with any contracted laborers working on Property

Maintains relationships with other departments within the company, including accounting, construction, and development


Maintains all tools and equipment in Maintenance Shop in a serviceable condition and submits requests to Service Manager for any new tools or equipment needed

Keeps inventory of and accounts to Service Manager for all tools and equipment belonging to community

Reports all needed repairs to Service Manager

Assists with other types of maintenance when necessary

Attends all instructional classes conducted or promoted by management

Assists Service Manager or other supervisor(s) with special projects, administrative tasks and other related work, and performs all other duties as required


At least one year of resident/commercial property maintenance or related industry experience preferred
Must have a valid PA driver’s license

Must own a specified list of hand tools

High School diploma or equivalent, preferred
Professional accreditation, CAMT preferred
HVAC/CFC – certified

Familiar with Federal, State and Local Fair Housing Laws



Familiarity with HVAC systems, and various appliances, as well as a general knowledge of electrical, plumbing, and carpentry techniques

Understanding of safety requirements and OSHA standards

Ability to use standard tools and equipment necessary to perform duties

Able to walk, stand, drive, climb, kneel, bend and visually inspect throughout the day

Physical strength and ability to lift, carry and put away supplies, materials or equipment weighing up to 50 pounds
Stamina sufficient to endure continuous physical effort including frequent standing, walking, bending, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, and grasping.
Able to endure working up to 10 hour shifts to perform duties as assigned in all kinds of weather, including snow shoveling and plowing and operating snow blowers

Ability to work on heights, such as roofs, while utilizing ladders and scaffolding

Ability to tolerate and work with chemicals used at the property for maintenance of apartments, pool and other facilities


Good oral communication skills

Ability to understand and follow oral and written instructions

Ability to speak rudimentary English

Ability to read and write English at a 12th grade level

Ability to pay attention to detail and focus on providing quality service

Appearance compatible with the image of the Company and Property, including use and proper maintenance of company issued uniforms, equipment and tools.

Positive attitude, good sense of humor, energetic, and capable role model for peers

Ability to evaluate situations, and make decisions that are in accordance with company policy and meet the stated business objectives

Demonstrated integrity on a personal as well as professional level

Ability to interact with a wide range of people and maintain excellent customer relations

Able to work effectively in a team environment

Ability to solve problems involving residents, equipment failure, emergency situations, etc

Ability to independently follow-through on tasks through to completion, and meet all deadlines as assigned

Job Type: Full-time

The Klein Company

Why Work Here?

2018 Management Company of the Year


279 Lindenwood Drive Exton
Exton, PA