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The Kind Castle Craig, CO

  • Expired: over a month ago. Applications are no longer accepted.
Job Description


Dispensary Sales Associates directly interact with all Patients/Caregivers and advise them compliantly on the products (medical cannabis products and non-medical cannabis products) that are for sale. Dispensary Sales Associates are responsible for both managing money and inventory and elevating the customer experience above all else. A Dispensary Sales Associate is also trained to work at the Check-In Vestibule. The Dispensary Sales Associate working the Check-In Vestibule is the first face a customer. This employee must be enthusiastic, friendly, and able to provide basic information regarding the dispensary and its products.

Daily Responsibilities as Dispensary Sales Associate

  • Ensure an excellent customer experience:
  • Providing the customer experience to whoever walks through the door.
  • Building rapport with customers to ensure they become repeat customers.
  • Welcoming each person entering the dispensary with a warm, friendly greeting.
  • Educating customers on Kind Castle message, strains, products, delivery methods, potency, proper storage of medicine, serving size, and tolerance.
  • Guide Customers to appropriate resources including website and internet menus.
  • Must be on time and prepared for all scheduled shifts.
  • Verify that customers are qualified and active with the Commission by:
  • Conducting customers check-in and all ID checking (both at front desk and again before purchase).
  • Conducting customers entry into Metrc systems.
  • Answer phones appropriately and maintain proper phone etiquette.
  • Allocate guest badges and provide oversight on all vendor/visitor sign-ins to remain compliant.
  • Complete daily checklists (AM or PM), maintain the Dispensary facility appearance and cleanliness, daily store opening and closing duties.
  • Maintain compliance following all Kind Castle procedures when completing a sale.
  • Keep updated on and provide Patients/Caregivers with accurate knowledge of product price points.
  • Utilize product upsell lists appropriately.
  • Ensure the security of all money and inventory on the sales floor or in designated Point-of-Service stations.
  • Maintain workstations in an orderly manner.
  • Keep updated on all aspects of cannabis dispensary operations (legal, regulatory, technology, and research) and share that information with dispensary staff, training them in a timely fashion.

Basic Qualifications

  • Must possess Colorado MED Support/ Key Badge.
  • High School Diploma required.
  • Must be over the age of 21.
  • Customer service or sales experience required, cannabis industry experience preferred.
  • Proven cash-handling skills and ability to maintain large amounts inventory.
  • Success working closely with a myriad of different personality types.
  • Genuine enthusiasm and love for cannabis and the cannabis industry.
  • Must possess basic knowledge of cannabis weights, industry products, strain classifications, genetics, and compliance.
  • Positive attitude in high volume sales settings.
  • Can work long hours at standing sales stations.
  • Proficiency with Microsoft Suite and Apple OS.
  • Good communication skills including ability to speak and work proactively with customers.
  • Attention to detail.
  • Willingness to work flexible schedule including extended days, evenings, and weekend hours.

Dispensary Sales Associate(s):

  • The Dispensary Sales Associate(s) will be reporting directly to the Asst. Manager(s). This position comes with ample opportunity to grow within the company.


  • Competitive employee discount
  • Set schedule (as much as possible)
  • Tips
  • Advancement opportunities

Job Types: Full-time, Part-time

Pay: $14.00 per hour plus tips

The Kind Castle

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690 W Victory Way

Craig, CO



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