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Sales Support Specialist

The KR Group Inc. Grand Rapids, MI
  • Posted: over a month ago
  • $36,000 to $60,000 Annually
  • Full-Time
  • Benefits: Vision, Medical, 401k, Dental

Role and Responsibilities

· Develop strong product and customer knowledge in support of KRG customer account base

· Support named account managers through the various vendor portals, deal registrations, quoting, and order verification

· Manage and execute all sales requests through sales board tickets

· Actively participate in 1:1, team, and company meetings

· Manage software & support lifecycle, including tracking and quoting renewals, associating and filing contract/licensing documentation

· Foster and maintain distributor and vendor relationships to enable sales

Qualifications and Education Requirements

· Bachelor’s degree preferred

· 3+ years in a sales role preferred

Preferred Skills

· Strong communication, customer service, and interpersonal skills

· Exemplary organizational skills, personal initiative, and attention to detail

· Sales certifications or strong knowledge of OEMs such as Cisco, VMware, Microsoft, Veeam, etc.

· Familiarity with Connectwise Manage/Sell

· Cisco SmartNet knowledge

Additional Notes

Must apply Golden Rule policy to peers, management, staff, customers and vendors, as culture is our biggest differentiator.

The KR Group Inc.

Why Work Here?

A boutique consulting firm with the opportunity to learn and interact with cutting edge IT technology.

Hi! We’re The KR Group – a vibrant and professional company providing technology solutions for your business. The KR Group believes in a better technology experience. We design, implement and maintain your IT infrastructure with approachable expertise. Whether you’re looking to implement state of the art technology, upgrade a phone system, keep your data secure, or perform routine maintenance, we’ve got you covered. With a highly certified team of engineers, we are dedicated to serving our clients 24x7x365. By combining our skills with our partner network, we can bring you the newest solution on the market.

Address

678 Front Avenue NW Suite 255, Grand Rapids, MI 49504
Grand Rapids, MI
USA

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