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Medical//Pharmaceutical-Call Center Representative-6296

The Job Connection El Paso ,TX
  • Posted: 9 days ago
  • $10 Hourly
  • Contractor
  • Benefits: medical, vision, 401k, dental, life_insurance
Job Description

The Job Connection Is Now Hiring!!!

Position: Call Center Representative For Pharmaceutical/Medical Terminology

Pay: $10 HR.

JOB DESCRIPTION:

Skill set required:

Must have medical and pharmaceutical terminology background.

Productivity Management:

• Receive inbound phone calls from our members and prescribers

• Utilizing multiple software systems to complete Medicare appeals case reviews

• Meeting or exceeding government mandated timelines

• Complying with turnaround time, productivity and quality standards

• Conveying resolution to beneficiary or provider via direct communication and professional correspondence

• Acquiring and maintaining basic knowledge of relevant and changing Med D guidance

Required Qualifications:

• Ability to effectively communicate with members and prescribers while managing multiple software systems

• Accountable and results driven

• Critical thinker/problem solver

• Receptive to constructive feedback and flexible in adapting to change

• Ability to effectively plan, prioritize, and organize time and workload

• Ability to execute successfully in a deadline-oriented, fast-paced, highly-regulated environment

• Proficient in navigation of multiple computer applications

• Proficient use of keyboard, mouse and ability to navigate 2 workstation monitors

• Ability to type more than 30 WPM

Preferred Qualifications:

• At least two years of general business experience that includes problem resolution, business writing, quality improvement and customer service

Education:

• High School Diploma or GED required

• Bachelor’s degree in related field or equivalent work experience preferred

Company Description
The Job Connection-Your employment Source.
EOE/ NO FEE
The Job Connection was established in January 2000 as a Texas Corporation and is a 100% El Paso owned and operated independent staffing agency. Our firm specializes in temporary staffing, temp to hire staffing, professional recruiting and on-site management. We supply interim and direct hire staff to companies in varying industries from mid-size businesses to Fortune 500 companies.
The Job Connection has a number of satisfied clients and candidates. Our key personnel have over 70 years combined staffing industry experience and are committed to delivering quality customer service and support that their clients have come to expect. In addition to our great company connections, we offer holiday, vacation pay and weekly paychecks.
https://www.tjcjobs.com

The Job Connection

Why Work Here?

Great carrer

The Job Connection-Your employment Source. EOE/ NO FEE The Job Connection was established in January 2000 as a Texas Corporation and is a 100% El Paso owned and operated independent staffing agency. Our firm specializes in temporary staffing, temp to hire staffing, professional recruiting and on-site management. We supply interim and direct hire staff to companies in varying industries from mid-size businesses to Fortune 500 companies. The Job Connection has a number of satisfied clients and candidates. Our key personnel have over 70 years combined staffing industry experience and are committed to delivering quality customer service and support that their clients have come to expect. In addition to our great company connections, we offer holiday, vacation pay and weekly paychecks. https://www.tjcjobs.com

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