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Customer Service Representative

The Huntington Resource
Waukegan, IL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are looking for a customer-oriented service representative for our client in Waukegan. The purpose of this role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities

  • Answer inbound customer calls and emails
  • Support Account Managers
  • Data/ Order Entry, shipment tracking, issuing call tags and submitting carrier claims
  • Order Pick List quality control checks

Skills

  • Must be available to work 8 hour shifts between the hours of 7am and 7pm Monday through Friday
  • Must have at least 1 to 2 years CSR or Call Center experience
  • Familiarity with Microsoft Office products (Excel)
  • The ideal candidate will have excellent interpersonal, organizational and problem solving skills
  • Must be professional, friendly and have excellent verbal and written communication skills
  • High level of accuracy and attention to detail
  • Able to multitask, work as part of a team, and take initiative

**The Huntington Resource is an Equal Opportunity Employer – All qualified applicants will be considered for employment regardless of the individual’s race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital status, national origin, age, disability, veteran status, genetic information, or any other characteristics protected by state or federal law.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Company Description
A leader in their industry since1975, we have been a fundamental ingredient in the successful hiring of employees for companies of all sizes in the Chicagoland area.

The Huntington Resource

Why Work Here?
Excellent Company where the employees stay for many years. The average tenure is 16 years. Super boss and co-workers!

A leader in their industry since 1975, we have been a fundamental ingredient in the successful hiring of employees for companies of all sizes in the Chicagoland area.

Address

Waukegan, IL
USA

Industry

Business

Website

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