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Operations Associate, Livestock

The Hartford Omaha, NE
  • Expired: August 29, 2019. Applications are no longer accepted.

Title: Operations Associate, Livestock
Location: United States-Nebraska-Omaha
Job Number: 1902182
An Operations Associate works under general supervision to handle customer service and administrative duties supporting Livestock Department operations including Livestock Insurance policy processing, claims processing.
Livestock Insurance Policy Processing and File Management

  • Livestock insurance policy data entry to include general insured and coverage information using specifications provided by the policy's underwriter or account executive for new business, renewals, and policy changes or endorsements. May have authority from management to establish coverage eligibility and pricing based upon established underwriting guidelines.
  • Validate agency/agent licensing using company systems or prescribed manual procedures.
  • Assemble and send livestock insurance policies to the insured, agent, and other applicable parties.
Livestock Insurance Claims Processing and File Management
  • Livestock insurance claim data entry to include specific claim information provided by the claim's adjuster.
  • Livestock insurance claim check processing and issuance to the applicable parties. Include explanatory letters from the claim's adjuster.
  • Prepare claims for review. Assemble supporting data, identify and request missing data from the claimant/agent.
Customer Service
  • Independently delivers consistent, high quality, cost effective customer service by handling non-routine, as well as simple customer service telephone or email requests in compliance with state and federal requirements
  • Ensures appropriate information flow to senior team members, producers, field representatives, and third parties
  • Able to direct customers to other personnel or resources as required.
Special Projects
  • Complete and possibly lead assigned special projects related to normal duties.
General Office Management
  • Identifies priorities and manages daily work load timely and effectively while assisting others with problems or questions
Qualifications:
  • High School Diploma/GED Required.
  • Livestock/Agricultural experience preferred.
  • Effective Communication Skills
  • Strong Customer Service Orientation
  • Detail oriented
  • Solid business skills; PC, software, keyboarding
Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
Job: Clerical Support
Primary LocationUnited States-Nebraska-Omaha
Other Locations
ScheduleFull-time
Job LevelIndividual Contributor
Education LevelHigh School Diploma/GED (11 years)
Job TypeStandard
ShiftDay Job
Employee StatusRegular
Overtime StatusNon-exempt
TravelNo
PostingAug 27, 2019, 11:27:01 AM
Remote Worker OptionNo
The Hartford is an equal employment and affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry or citizenship status, genetic information, pregnancy status or any other characteristic protected by law. The Hartford maintains a drug-free workplace and is committed to building inclusion and leveraging diversity.

The Hartford

Address

Omaha, NE
68132 USA