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Vocational Case Manager

The Hartford Financial Services Group, Inc Albany, OR
  • Expired: January 31, 2020. Applications are no longer accepted.

We are looking for Vocational Rehabilitation Case Managers to work in the dynamic Group Disability Claims Offices to serve the needs of individuals who may not be able to work, due to a disability, and are requesting income replacement through their employer's Hartford Disability Insurance plan.


As a Vocational Rehabilitation Case Manager, you will be responsible for review of ADA, short term, and long term disability claims for possible case management involvement. The focus of this position is to assist disabled employees in returning to work with their own or other employers. This position will also assist the claim examining staff in evaluating vocational information to determine eligibility for benefits under group disability plans. This position requires a sound understanding of clinical issues and functional capabilities as they apply to disabled employees ability to work.


  • Adhere to the rehabilitation hierarchy to manage RTW referrals from Ability Analysts and Clinical Case Managers by coordinating and implementing job accommodations, worksite modification, transitional return to work plans, job placement services, and/or vocational retraining to return the claimant to work.

  • Contact physicians as needed to clarify current and future abilities, discuss incorporating RTW as part of the treatment plan, and collaborate on accommodations or additional treatment needed to achieve a safe, sustained RTW.

  • Collaborate with internal and external resources to identify tools and resources for claimants and employers that can be used to expedite RTW efforts.

  • Proactively discuss RTW with claimants, set RTW expectations, engage the claimant in RTW planning, and coordinate claimant participation in a variety of activities designed to prepare them for successful re-entry to the workforce.

  • Provide job seeking skills training to claimants and instruction on how to effectively complete job applications, research local labor markets for claimant marketability, evaluate and make recommendations for resumes and cover letters, and improve interviewing skills through vocational support, guidance, counseling, and education.

  • Actively research the local labor market in order to maintain a working knowledge of the claimant's potential for alternative job placement with a new employer.

  • Coordinate the claimant's vocational training or retraining program, if participation is determined to be appropriate, while maximizing cost effectiveness and coordinating and monitoring the claimant's participation to successful and timely completion of the retraining program. 

Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age


  • Master's degree in Counseling and CRC designation required.

  • Candidates may be certified Vocational Experts, Rehabilitation Counselors, or any other vocational professional whose expertise meets the needs of the clinical team.

  • Prefer candidates with 3 or more years of related experience.

  • Computer knowledge to include:  MS Suite (including Excel).

  • Desk Management skills are critical.

  • Exceptional Customer Service skills (telephonic/written)

  • Be knowledgeable of ADA, return to work best practices, ergonomics, FMLA, and related Human Resources topics required.

  • Be available to work core work hours (8:00-5:00).

  • This is a 100% remote work from home position.

The Hartford Financial Services Group, Inc


Albany, OR
97321 USA