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Auto Service Representative - Inside

The Hartford Financial Services Group, Inc Highland, IN
  • Expired: January 08, 2020. Applications are no longer accepted.

  • The successful Inside Auto Service Representative will be responsible for doing desk reviews of repaired vehicles and working with direct repair shops/body shops and Independent Adjusters to complete high quality estimates
  • Determine and accurately evaluate total losses
  • Provide both internal and external customer the highest level of service with each interaction
  • Flexibility to travel when required, to attend meetings, CRSP Re-inspection, and catastrophe duty

  • Minimum 3 years auto damage estimating is preferred.  ICAR a plus
  • Proficient in Mitchell, CCC and Audatex - must be well versed in at least one
  • Thinks critically and shares knowledge
  • Maintains good organizational and multi-tasking skills
  • Demonstrates effective communication and negotiation skills. Experience in negotiating with DRP/other body shops preferred
  • Displays excellent customer service skills at all times
  • Flexibility to travel when required to attend meetings and catastrophe duty
  • Preferred location but not mandatory:  Pacific Time Zone
Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age.

The Hartford Financial Services Group, Inc


Highland, IN
46322 USA