Customer Service Representative - Consumer Packaged Goods
The Greysmith Companies Providence, RI
- Expired: over a month ago. Applications are no longer accepted.
Customer Service Representative - Consumer Products
Currently seeking customer service professionals to fill openings within a Manufacturing/Distribution organization. Interested candidates should have 2+ years of relevant experience working in a manufacturing setting and experience using ERP systems including SAP, Oracle or J.D. Edwards.
Responsibilities of the Customer Service Representative - Consumer Products
● Provide new and existing customers with accurate quotations, assistance with product development, and project management
● Receive and process customer orders from the company's sales force and existing customers through internal ERP system
● Enter all orders into production efficiently in order to meet delivery objectives
● Invoice companies and monitor payment terms through standard billing process
● Resolve all customer inquiries in regards to production, shipping, billing and quality control.
● Coordinate with outside vendors and several departments throughout company to expedite customer requests as needed
Requirements of the Customer Service Representative - Consumer Products
● Associate's degree preferred
● 2+ years of relevant experience working in a manufacturing/distribution setting
● Experience using ERP systems including SAP, Oracle or J.D. Edwards
● Proficient in all of Microsoft Office Suite
● Articulate and professional communication skills
● Ability to multitask in a high volume Customer Service setting
The Greysmith CompaniesWhy Work Here?
We hire for leading employers in Rhode Island and Massachusetts. With Greysmith, there’s no limit to where your career can go!
The Greysmith Companies helps job seekers throughout RI and MA find professional contract and permanent job opportunities. With Greysmith you can search confidently for a new job and access unadvertised positions you may not have otherwise known about. We understand the importance of your job search and will work with you to find just the right opportunity.