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Donor Services Associate

The Fuller Foundation Pasadena, CA

  • Expired: July 14, 2021. Applications are no longer accepted.

Job Description The Fuller Foundation is seeking a Donor Services Associate to support the administrative functions of the office. This position is primarily responsible for processing and acknowledging gifts and pledges to Fuller Theological Seminary and The Fuller Foundation, maintaining constituent records, contacting donors when necessary to obtain information, revenue reporting, and maintaining the archive of donor agreements. This position will also work as a member of the data team in maintaining and enhancing the constituent database to accomplish the mission of The Fuller Foundation through the ministry of stewardship to donors.

The position reports to the Associate Director of Stewardship as part of the Stewardship and Donor Communications team and will play a key role in communicating with the Office of Finance and Accounting, IT, Student Financial Services, and other departments across Fuller Theological Seminary, as well as closely collaborating with all members of The Fuller Foundation. Job Responsibilities: Process all contributions and pledges to The Fuller Foundation and Fuller Theological Seminary in a timely and accurate manner. Generate and send all receipts and acknowledgements, including managing custom acknowledgements.

Create, modify, and update donor records. Manage systems for pledge reporting and recurring monthly gifts. Serve as main contact for issues involving all giving and revenue reporting questions.

Provide accurate and timely revenue reports to the Office of Accounting and Finance, and other key partners across Fuller Seminary. Collaborate with the Office of Finance and Accounting for monthly financial reconciliations and annual audits. Maintain and regularly update the procedure manual for gift processing and data entry.

Maintain central archive of scholarships and other fund/donor agreements. Handle other stewardship duties/tasks as assigned. Participate in special projects as needed.

Maintain confidentiality of all donor records. Requirements and Qualifications: Bachelor's degree preferred. Minimum two years of database or data entry experience required.

Knowledge of accounting principles preferred. Experience working in nonprofit organizations and/or higher education development is highly desirable. Google (G-Suite) knowledge required (mail, calendar, docs, sheets).

Working knowledge of Microsoft Office (desktop Word, Excel, Outlook) required. Knowledge of the Ellucian CRM or Banner system preferred. Must adhere to strict deadlines.

Must have superior written and verbal interpersonal skills with the ability to communicate to a diverse constituency. Must be a highly organized, motivated individual with the drive to provide excellent customer service to internal and external audiences. Commitment to Foundation’s Core Values: Share a commitment to our mission and purpose.

Make professional service a top priority. Contribute to an environment of trust and respect. A team-player who also works independently.

Demonstrate cooperation and partnerships with Fuller Seminary. Exhibit a high level of professional competence. Status: Full-time, non-exempt Company Description The Fuller Foundation is an independent Christian philanthropic services organization that provides financial support for Fuller Theological Seminary through annual and endowment fundraising, gift planning, capital campaign management, and funding for restricted purposes.

Founded in 1987, the Foundation also offers estate planning, charitable trust administration, donor-advised funds, endowment management, and investment management services for Fuller’s supporters. The Fuller Foundation purview further encompasses Fuller’s extensive alumni relations programs, serving Fuller’s 48,000 alumni globally. Fuller Theological Seminary, the organization that the Fuller Foundation serves and supports, has had a global impact and rich history throughout its almost 75 years.

Today, its focus is to provide indispensable formational education to diverse Christian leaders everywhere. It is singularly equipped to do so. One of the largest multidenominational seminaries in the world, Fuller serves more than 3,500 students from 90 countries and 110 denominations.

Two schools (School of Psychology & Marriage and Family Therapy, and the School of Mission & Theology), multiple locations, and many renowned centers and institutions enable Fuller to offer a full range of master’s and doctoral programs in traditional, cohort-based and virtual settings. Fuller further offers resources and significant formation and equipping opportunities for Christians who are not on a degree-track but are interested in deeper embodiment of their faith. From founder Charles E.

Fuller’s original vision until now, Fuller Seminary’s core commitment has remained the same: equipping leaders with minds for scholarship and hearts for the unchanging, saving gospel of Jesus Christ.

The Fuller Foundation


Pasadena, CA



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