Sales Assistant

Overview

• Looking for a small office environment? Are you a self-motivated, upbeat individual with a let’s get-it-done attitude? If so, then please read on…The Frank Doolittle Company is a Bellevue-based promotional products distributor that specializes in providing custom union and USA made products to labor unions nationwide. We’ve been in business nearly 35 years, and we need a full-time sales assistant to help facilitate our custom orders (weekdays 7:00 am – 3:30 pm).
• One of our current two assistants is moving on, and we are looking to immediately fill the position to support our two inside sales reps.
• Please note: Union membership required (dues approximately $60.00 per month; initiation fee of $50 to be paid within 30 days of start date)

Major Responsibilities:

• Create product quotations for clients using information from sales reps, supplier catalogs/pricing sheets, and/or phone calls to suppliers
• Communicate effectively with all internal staff – artists, order entry, sales reps, and bookkeeper to ensure accurate and timely processing of each custom order
• Communicate with vendors via e-mail and telephone
• Assist with order tracking
• Proof artwork for accuracy (size, location on item, colors, spelling, etc.)
• Prepare and ship occasional mailings via USPS and UPS
• Research products, pricing, and imprinting capabilities through our product research software, the web, and e-mails/phone calls to our vendors as needed
• Share responsibility for answering and transferring incoming calls (4 hours/day, minimal incoming calls)
• Maintain accurate information in Goldmine, updating vendor and client records
• Help maintain accurate product information on our company’s site

Knowledge & Skills Required:

• Detail-oriented
• Strong organizational skills
• Strong problem-solving skills
• Comfortable with mathematical calculations
• Good speller
• Excellent communication skills
• Windows Proficiency
• Ability to work well in sometimes stressful and time sensitive situations
• Minimum typing speed of 50 wpm

Knowledge & Skills Preferred:

• Goldmine or other CRM software
• Business Works or other comparable accounting software
• Excel and Word

Desired Experience

• 1-3 years related work experience