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Loan Customer Service Representative

The Fountain Group Jacksonville, FL
  • Expired: over a month ago. Applications are no longer accepted.


My name is Stephanie, and I am a Recruiter with The Fountain Group. We are a national staffing firm and are currently seeking a ­­­­­­­­Customer Service Representative for a prominent client of ours. This position is located in ­­Jacksonville, FL. Details for the position are as follows:

Job Description:

  • Make 150-200 outbound calls a day to connect with customers
  • Transfer 25 customers to loan consultants a day
  • Inbounds calls may be required
  • All leads in queue must be called daily
  • Adhere to assigned schedule including breaks and lunches
  • Follow all compliance actions as they are communicated. Follow call script and QA requirements
  • Disposition calls before disconnection with customer

If you are interested in hearing more about the position please respond to this posting with your resume attached.

The Fountain Group

The Fountain Group is a professional staffing firm specializing in providing contingent workforce solutions for a wide array of industries. The Fountain Group has been identifying and matching top talent with Fortune 100 – Fortune 500 companies throughout the United States and Canada since 2001, and has received numerous awards throughout the nation for our success within the MSP space. Looking for a new career, or a change from your current work environment? The Fountain Group gives you access to more opportunities in your area of expertise and allows you to gain advice and skills training that will help you advance in your chosen career field


Jacksonville, FL