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File Clerk

The Fountain Group
Glendale, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Hello,

 

My name is Alex and I represent The Fountain Group. We are a national staffing firm and are currently seeking a File Clerk position for a prominent client of ours. This position is located in Glendale CA 91203

 

1 year assignment (temp to perm role):

M-F, 40 hours per week

o   Assist internal/external customers and/or vendors with order fulfillment and problem resolution.

o   Ability to perform searches, document retrieval, document preparation and execution, filings and/or recordings at all jurisdictional levels.

o   Make well informed and timely decisions in order to meet client expectations and requirements.

o   Make recommendations on how to improve customer satisfaction, customer retention, efficiency, revenue growth, cost savings and financial results.

o   Assist customers, team members and/or vendors with training on products, jurisdictional requirements and company databases while using a consultative approach.

o   Teamwork in support of reaching individual and team performance goals.

o   After in-depth training, understand jurisdiction requirements on Mortgage filings.

o   Handling process inquiries and incoming order requests include; data entry, document preparation, photocopying, scanning and sending emails.

o   Research and contact county recorder's office to obtain filing status or customer information requests.

o   Contact county clerks or assigned county correspondents to obtain filing status and filing submission requirements.

o   Communicate with customer and sales team to resolve status and filing turnaround time issues.

 

Qualifications/Skills:

o   High School Diploma/equivalent required

o   1-3 years of relevant experience

o   Customer Service skills

o   Banking or financial services experience is a plus

 

 

If you are interested in hearing more about the position please respond to this posting

 

 

Company Description
Looking for a new career, or a change from your current work environment?

The Fountain Group gives you access to more opportunities in your area of expertise and allows you to gain advice and skills training that will help you advance in your chosen career field

The Fountain Group

Looking for a new career, or a change from your current work environment? The Fountain Group gives you access to more opportunities in your area of expertise and allows you to gain advice and skills training that will help you advance in your chosen career field

Address

Glendale, CA
91203 USA

Industry

Business

Website

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