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Customer Success Specialist Opportunity

The Fountain Group San Francisco, CA
  • Expired: over a month ago. Applications are no longer accepted.


My name is Asia, and I am a Recruiter with The Fountain Group. We are a national staffing firm and are currently seeking a ­­­­­­­­Customer Success Specialist for a prominent client of ours. This position is located in ­­San Francisco, CA. Details for the position are as follows:

Job Description:

· Will resolve questions and troubleshoot an array of issues related to billing, account setup, campaign performance, and advertising policies.

· You will also be proactively reaching out to prospective customers via Twitter, emails, phone, and chat.

· You will also help the team establish new channels of customer support and streamline new workflows.

· Excellent verbal and written communication in English and comfortable with online communication tools

· Exceptionally resourceful; fearless in mining available knowledge bases to find answers

· Data driven, technical, proactive and curious

· A passion for technology and problem solving

· Experience using Salesforce, Excel, preforming IT support and customer service is an absolute must.

If you are interested in hearing more about the position please respond to this posting with your resume attached or contact me at 813.321.1656.

Please forward this email to any friends or colleagues as we do offer a Referral Bonus for any candidate hired.

Best regards,

Asia Cain| Talent Acquisition Consultant

The Fountain Group

The Fountain Group is a professional staffing firm specializing in providing contingent workforce solutions for a wide array of industries. The Fountain Group has been identifying and matching top talent with Fortune 100 – Fortune 500 companies throughout the United States and Canada since 2001, and has received numerous awards throughout the nation for our success within the MSP space. Looking for a new career, or a change from your current work environment? The Fountain Group gives you access to more opportunities in your area of expertise and allows you to gain advice and skills training that will help you advance in your chosen career field


San Francisco, CA