My name is Alex and I represent The Fountain Group. We are a national staffing firm and are currently seeking a Customer Service Specialist position for a prominent client of ours. This position is located in St. Cloud, MN 56303
Temp to Perm Role (6 month assignment to start):
M-F, 40 hours per week
o Assist internal/external customers and/or vendors with order fulfillment and problem resolution.
o Ability to perform searches, document retrieval and/or filings at determined levels.
o Understand service offerings, procedures, processes, methodologies and delivery options as well as jurisdictional requirements.
o Make well informed and timely decisions in order to meet client expectations and requirements.
o Make recommendations on how to improve customer satisfaction, customer retention, and efficiency.
o Assist customers, team members and/or vendors with training on all products, jurisdictional requirements and company databases while using a consultative approach.
o High School Diploma required
o 2-4 years of relevant experience
If you are interested in hearing more about the position please respond to this posting
The Fountain Group gives you access to more opportunities in your area of expertise and allows you to gain advice and skills training that will help you advance in your chosen career field