My name is Logan Histed, and I am a Recruiter with The Fountain Group. We are a national staffing firm and are currently seeking a Call Center Representative for a prominent client of ours. This position is located in Indianapolis, IN. Details for the position are as follows:
- Handle customer phone calls and process phone and ecommerce orders.
- Assist customers with inquiries or issues concerning orders.
- Provide efficient response and resolution to all customer requests.
- Timely follow up and feedback provided for all customer issues.
- Analyze, review, and process customer requests for return authorization and credits.
- Maintain effective communication with customers to ensure accurate billing and shipments.
- Contributes to team effort by accomplishing related results as needed.
- Assigned specific offline projects and daily operations activities.
- Applies knowledge and skill to complete a wide range of tasks.
- Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.
If you are interested in hearing more about the position please respond to this posting with your resume attached or contact me at 760.304.2973.
Please forward this email to any friends or colleagues as we do offer a Referral Bonus for any candidate hired.
Logan Histed| Talent Acquisition Recruiter