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Call Center Representative

The Fountain Group Indianapolis, IN
  • Expired: 27 days ago. Applications are no longer accepted.

Hello,

My name is Logan Histed, and I am a Recruiter with The Fountain Group. We are a national staffing firm and are currently seeking a ­­­­­­­­Call Center Representative for a prominent client of ours. This position is located in ­­Indianapolis, IN. Details for the position are as follows:

Job Description:

  • Handle customer phone calls and process phone and ecommerce orders.
  • Assist customers with inquiries or issues concerning orders.
  • Provide efficient response and resolution to all customer requests.
  • Timely follow up and feedback provided for all customer issues.
  • Analyze, review, and process customer requests for return authorization and credits.
  • Maintain effective communication with customers to ensure accurate billing and shipments.
  • Contributes to team effort by accomplishing related results as needed.
  • Assigned specific offline projects and daily operations activities.
  • Applies knowledge and skill to complete a wide range of tasks.
  • Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.

If you are interested in hearing more about the position please respond to this posting with your resume attached or contact me at 760.304.2973.

Please forward this email to any friends or colleagues as we do offer a Referral Bonus for any candidate hired.

Regards,

Logan Histed| Talent Acquisition Recruiter

Logan.histed@TheFountainGroup.com

The Fountain Group

The Fountain Group is a professional staffing firm specializing in providing contingent workforce solutions for a wide array of industries. The Fountain Group has been identifying and matching top talent with Fortune 100 – Fortune 500 companies throughout the United States and Canada since 2001, and has received numerous awards throughout the nation for our success within the MSP space. Looking for a new career, or a change from your current work environment? The Fountain Group gives you access to more opportunities in your area of expertise and allows you to gain advice and skills training that will help you advance in your chosen career field

Address

Indianapolis, IN
46268 USA

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