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Bilingual Customer Support Specialist

The Fountain Group San Francisco, CA
  • Expired: over a month ago. Applications are no longer accepted.

Hello,

My name is Larry, and I am a Recruiter with The Fountain Group. We are a national staffing firm and are currently seeking a ­­­­­­­Bilingual Customer Support Specialist (Portuguese) for a prominent client of ours. This position is located in ­San Francisco, CA. Details for the position are as follows:

Job Description:

  • The successful candidate will resolve questions and troubleshoot an array of issues related to billing, account setup, campaign performance, and advertising policies.
  • You will also be proactively reaching out to prospective customers via company application, emails, phone, and chat.
  • You will also help the team establish new channels of customer support and streamline new workflows.
  • Must be bilingual in Portuguese and English.
  • 1-3 years of experience in a customer/client/tech support related role.
  • Experience working in a customer/client-facing environment.
  • Salesforce.com knowledge is a plus.

If you are interested in hearing more about the position please respond to this posting with your resume attached

The Fountain Group

The Fountain Group is a professional staffing firm specializing in providing contingent workforce solutions for a wide array of industries. The Fountain Group has been identifying and matching top talent with Fortune 100 – Fortune 500 companies throughout the United States and Canada since 2001, and has received numerous awards throughout the nation for our success within the MSP space. Looking for a new career, or a change from your current work environment? The Fountain Group gives you access to more opportunities in your area of expertise and allows you to gain advice and skills training that will help you advance in your chosen career field

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San Francisco, CA
94103 USA

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