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The Floor Store, Sales Design Consultant

The Floor Store San Carlos, CA

  • Posted: over a month ago
  • $36,000 to $52,800 Yearly (plus commission)
  • Full-Time
  • Benefits: 401k, dental, life insurance, medical
Job Description

The Floor Store, Sales Associate

Full-time + Commission Location: San Carlos

Summary

The Floor Store is a family run business that has built a reputation for great service, quality, and reliability in the flooring industry for over 34 years. We value our employees and take immense pride in the team we’ve built. We have created a culture where individuality is welcomed and differences are celebrated, which makes for an exemplary working environment. Our employees feel supported in their success and exceptional earning potential.

Some of the benefits and programs we offer include a generous health insurance plan, 401K with discretionary company match, employee referral program, Floor Store discounts, as well as bonus opportunities at every level.

We are currently looking for result-driven retail Sales Associates in all nine Bay Area locations. Do you genuinely enjoy customer service? Have an eye for interior design? Are you creative at generating leads? Do you get excited about the idea of helping customers transform their space and complete their projects successfully? A natural at closing sales? Then we’d be interested in getting to know you.

Qualifications

  • You are friendly and enthusiastic, and establish rapport with people quickly and easily

  • You are an excellent listener and communicator, both written and verbal

  • You have an understanding of the retail sales process and are familiar with consumer

    behavior principles

  • You love connecting with customers to help them find solutions to their projects

  • You are curious and knowledgeable about products you sell, which helps you quickly

    pinpoint where customers may benefit from a particular product

  • You are a consummate professional and always exceed customer expectations

  • You are motivated and driven and strive consistently to reach beyond your sales goals

    A typical day as a Sales Design Consultant at the Floor Store may include the following:

  • Actively seek out and greet customers in the showroom

  • Work closely with customers to determine their needs, answer their questions about our products

    and recommend the right solutions

  • Team up with co-workers to ensure high levels of customer satisfaction through excellent service

  • Process POS purchases using QFloors database program

  • Promptly resolve customer complaints and ensure maximum client satisfaction

  • Work with customers on special orders, returns or exchanges

  • Continue learning and staying up-to-date on product features

  • Maintain the showroom’s visual appearance and high standards

  1. Requirements

  • Proven work experience as a Retail Sales Associate, (Flooring or Construction industry a plus)

  • Solid communication, written and interpersonal skills

  • Have experience and are comfortable with a commission-based pay structure

  • Availability to work flexible shifts

  • Proficiency in basic math and technology

Physical/Sensory Requirements

  • Ability to exert 20-60 pounds of force occasionally to lift, carry, push, pull or otherwise move objects

  • Ability to use hands and fingers to handle or feel objects

  • Ability to stand, walk, reach, climb, balance, stoop, kneel, crouch or crawl

    The Floor Store considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Company Description
The Floor Store was founded in 1983 and has grown to nine convenient showrooms throughout Northern California. We are well known for our large in-stock product selection, better-than-competitive pricing, outstanding customer service, and professional guaranteed installation.

We are exceptional, because our people are exceptional. We value our employees and know that much of the credit for our success belongs to them. And, it seems they like working here: some have been with us since we opened our Richmond location in 1983!

We continue to experience record breaking growth and are looking to expand our team in all of our locations (Richmond, Concord, Dublin, San Carlos, San Rafael, Santa Rosa, San Francisco, San Jose and Sunnyvale). While relevant experience is a plus, it’s not a requirement. If you have a friendly and enthusiastic personality, an eye for color and design, and get excited about the prospect of helping customers transform their space — we’d love to talk to you.

The Floor Store

Why Work Here?
We have created a culture where individuality is welcomed and differences are celebrated, which makes for an exemplary working environment.

The Floor Store was founded in 1983 and has grown to nine convenient showrooms throughout Northern California. We are well known for our large in-stock product selection, better-than-competitive pricing, outstanding customer service, and professional guaranteed installation. We are exceptional, because our people are exceptional. We value our employees and know that much of the credit for our success belongs to them. And, it seems they like working here: some have been with us since we opened our Richmond location in 1983! We continue to experience record breaking growth and are looking to expand our team in all of our locations (Richmond, Concord, Dublin, San Carlos, San Rafael, Santa Rosa, San Francisco, San Jose and Sunnyvale). While relevant experience is a plus, it’s not a requirement. If you have a friendly and enthusiastic personality, an eye for color and design, and get excited about the prospect of helping customers transform their space — we’d love to talk to you.

The Floor Store's Logo

Address

850 El Camino Real

San Carlos, CA
USA
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