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Customer Service Representative

The Employment Firm
Broomfield, CO
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are looking for exceptional Customer Service Representatives to provide the highest quality service for our members, over the phone, email, and chat. Our ideal candidate has great communication and listening skills, and can be always courteous and professional.

Customer Service Representative Responsibilities

  • Build positive relationships with customers and team members
  • Ability to handle a high call volume and achieve the goals of the contact center which may include, call quality, talk time, and call resolution.
  • Efficiently help customers with online banking, research requests, bill pay features, and any other monetary services they need.
  • Ensure that all customer information is accurate and complete
  • Take part in ongoing training to grow within the organization

Customer Service Representative Requirements

  • Minimum six months of experience as a customer service representative
  • High School Diploma or GED
  • Basic Computer knowledge
  • Solid math skills
  • Excellent verbal and written communication
  • Previous knowledge of loans, payment processes, and interest rates is a bonus
  • Bilingual is a bonus 

Schedule Monday - Friday 8:00am -6:00pm (this includes an hour lunch) 

Training class starting soon! Apply today! 

Company Description
We Place Great People
Since 2004, The Employment Firm has connected thousands of job seekers with employers in the Denver metropolitan area. We are one of the most experienced staffing agencies in Colorado, delivering top-notch customer service and honest communication. The Employment Firm is not the typical temporary staffing and employment agency you are used to working with.

The Employment Firm

Why Work Here?
GREAT COMPANY!! Long term job stability! Room for growth! Quarterly bonuses!

We Place Great People Since 2004, The Employment Firm has connected thousands of job seekers with employers in the Denver metropolitan area. We are one of the most experienced staffing agencies in Colorado, delivering top-notch customer service and honest communication. The Employment Firm is not the typical temporary staffing and employment agency you are used to working with.

Address

Broomfield, CO
80021 USA

Industry

Business

View all jobs at The Employment Firm