Office Administrator, New Country Day Camp

Educational Alliance brings together and partners with diverse communities in Lower Manhattan, offering individuals and families high-quality, multi-generational programs and services that enhance their well-being and socioeconomic opportunities. We are a place where everyone is welcome and where progress is powered one relationship at a time. We are proud of our legacy as a Jewish organization and we provide high-quality, transformational services and programs to all New Yorkers through our network of community centers on Manhattan’s Lower East Side and East Village. As we have for 130 years, we offer best-in-class programming–now across 15 sites—focusing on a mix of education, health and wellness, arts and culture, and civic engagement.

New Country Day Camp is an open-tent community that celebrates and sustains joyful, outdoor summer experiences where all can thrive. We build meaningful connections with ourselves, each other, and the natural world around us through innovative programming that is rooted in Jewish tradition and guided by universal values. New Country Day Camp is an 8-week, outdoor summer camp for campers in kindergarten-8th grade. NCDC operates M-F, 8am-5pm, and provides transportation for staff and campers to and from our campgrounds on Staten Island via multiple locations throughout Lower Manhattan and Brooklyn. We have an inclusive camp model, so all campers and staff with disabilities and atypical support needs are given the individual support they need to have a successful summer.

The Role: The New Country Day Camp Office Administrator is a thoughtful, engaging, and detail-oriented operator who owns NCDC phone communications and directly supports the administrative and operations teams and camp Key staff throughout the camp season.

• Direct Client Group: NCDC Families
• Supervised by: Community Engagement Manager (Pre-Camp) & Operations Manager (At-Camp)
• Collaborates closely with all members of camp Key Staff as needed

Responsibilities:

Pre-Camp: Part Time March - May

• Train in the systems, policies, and procedures used by NCDC with Community Engagement Manager
• Train in “voice” of NCDC. Understand our values and how we implement them in family and staff communication via phone or email with Community Engagement Manager
• Train in use and function of Campsite, NCDC’s primary operational system
• Assist in execution of NCDC All-Staff orientation days including scheduling, printing, attendance, room assignments, and transitions.
• Manage and update orientation binders with daily information and handle the distribution of materials to absent staff members.
• Assist in answering phone calls and answering family questions in the 14Y camp office
• Attend all days of staff orientation in June (Tues-Thursday 6:00pm – 9:00pm, Saturdays 9:00am-4:00pm)

At Camp: Full Time June - August

• Attend all days of camp during the summer (June 28 – August 18, 2023 | 8:00am – 5:00pm)
• Be available as first point of contact via phone for all NCDC families. Answer general inquiries or transfer/take messages for Key staff.
• Help maintain NCDC general email inbox, as needed.
• Maintain all NCDC administrative spaces (two offices and outside spaces) keeping spaces tidy, free of clutter and garbage.
• Maintain inventory at camp, digitizing division and program inventory and alerting Operations Manager when office supplies need to be ordered.
• Support Staff Nurse and Division Staff by creating and distributing all allergy and epi-pen documentation before campers' arrival.
• Support Operations Manager by creation of weekly bus binders for Bus Captains.
• Support Aquatics Manager with data entry and hard copy swim level cards for all campers.
• Support Community Engagement Manager with projects as needed.
• Communicate regularly with the Operations Manager and Associate Director of Operations.
• Assist Key Staff in large-form camp projects as needed.

Requirements:

• Availability to work onsite at NCDC campgrounds on all days of camp during the summer (June 28 – August 18, 2023 |8:00am – 5:00pm)
• At least 2 years of reception, administrative, and/or customer- facing service experience.
• Excellence in use of Microsoft Suite and other administrative systems
• Ability to consistently empathize and communicate respectfully to NCDC Staff, campers, and families of all backgrounds
• Ability to be self-directed and prioritize work tasks based on criteria such as: time of day, program, support needs and needs of additional stakeholders.
• COVID Vaccine Mandated

Benefits:

• Discount Perks for Movies, Broadway Shows, Amusement Parks.Etc
• Free Gym Membership to our Manny Cantor Center Gym & 14TH ST Y Gym
• Discounts to programs at Educational Alliance

Limitations and Disclaimer

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position

COVID Vaccination Policy

Educational Alliance mandates that all staffers are fully vaccinated in an effort to protect the health and safety of both our staff and our visitors. New employees must be fully vaccinated before their start date and will be required to show proof of vaccination by showing their physical vaccination card or using the Excelsior Pass or other government-sanctioned vaccine app. All vaccine-related information will be kept private under HIPAA regulations by EA and its employees.

If employees have a qualifying medical exemption or sincerely held religious belief that prevents them from getting that vaccine, they should request a Reasonable Accommodation Form from the Human Resources department, which will be reviewed by the Chief People and Equity Officer as well as HR representatives. Employees may be required to substantiate their request for exemption with the appropriate documentation. Staff will not be subject to discrimination or retaliation based on their vaccination status.

EEO Info

Educational Alliance is committed to workplace diversity and inclusion. We are equal opportunity employers and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, gender identity and expression, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. Educational Alliance takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

Educational Alliance is an Equal Opportunity Employer.

For further information about Educational Alliance, please visit https://edalliance.org.