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Associate Network Engineer

The Dirks Group
Wausau, WI
  • Posted: over a month ago
  • Full-Time
Job Description
Salary:

JOB SUMMARY


The Associate Network Engineer with The Dirks Group is responsible for fixing malfunctioning PCs, smart devices, printer equipment, down hardware or software and to install, trouble shoot and fix operating system failures at the desktop level along with basic network connectivity.


ESSENTIAL FUNCTIONS


  • Install, repair, and replacement of desktop PCs, laptops and peripherals
  • Provide remote and on-site technical support to clients
  • Independently troubleshoot technical problems by analyzing the problem and applying a methodology to resolve the problem
  • Provide technical assistance and training to end users
  • Complete paperwork and documentation in a timely manner
  • Participate in training to advance professionally and personally
  • Maintain existing client relationships
  • Take ownership of issues and show professionalism


PIECE OF THE TDG PUZZLE


The position is responsible for client assurance along with client satisfaction on scheduled projects.  It creates and protects the culture values of TDG, and in doing so, it works with other leaders to mentor and train employees to be the best of which they are capable while maintaining the Core Values:


  • Integrity – Everywhere, All the Time
  • Humble Confidence
  • Fostering Friendships with Clients and Coworkers
  • Growth as Individuals and as a Company


REQUIRED QUALIFICATIONS 


  • Excellent customer service skills with the ability to communicate effectively (oral and written)
  • Problem-solving skills
  • Comfortable in fast-paced environment
  • Ability to manage time effectively and adapts quickly to changing priorities
  • Self-motivated & Reliable
  • Valid driver license

The Dirks Group

Address

Wausau, WI
54401 USA

Industry

Technology

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