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Office Manager - Dental Practice
The Cusp and Crown Dental Rockville, MD

Office Manager - Dental Practice

The Cusp and Crown Dental
Rockville, MD
Expired: over a month ago Applications are no longer accepted.
  • $60,000 to $70,000 Yearly
  • Medical , Dental , Paid Time Off
  • Full-Time
Job Description

Position Summary:

The Practice's Office Manager is responsible for overseeing the daily operations of the dental office to give patients a good experience, and setting standards for other office employees. This position is key to the practice's continual growth. They actively take steps to create a welcoming environment for patients and a healthy work environment for employees. Their duties center around customer service, patient assistance, clerical and billing duties, and helping promote a well-organized and efficient practice.

General Duties & Responsibilities:

  • Opening and/or closing office for business
  • Greet and interact with patients in a friendly and empathetic manner
  • Deliver quality and compassionate care to every patient
  • Check patients' insurance information
  • Implementing structure and organization to the operations of the office
  • Provide patient education in regard to the financial options that works best for them
  • Provide the highest level of care to our patients
  • Management of all financial aspects of the office including but not limited to collecting of monies, daily submission of monies to bank, and reconciliation of patient payments
  • Take inventory of supplies and submit order requests to ensure office has equipment and tools needed to maintain operations
  • Manage scheduling of patients
  • Ensure overall cleanliness of office is maintained
  • Presenting patients' treatment plans
  • Familiar with office equipment and able to troubleshoot issues that may arise with the equipment
  • Responsible for adhering to all government regulations including OSHA and company standards
  • Other relevant duties and responsibilities as assigned

Qualifications & Skills:

  • Excellent interpersonal communication skills
  • Excellent organizational skills and detail-oriented to effectively handle multiple tasks
  • Demonstrates problem-solving, conflict resolution, critical thinking, and positive communication through teamwork
  • Able to work independently and provide leadership
  • Self-motivated and takes initiative
  • Experience using Open Dental a plus
  • CPR is a plus

Education & Experience:

  • At least five years of experience in dental front office setting
  • Proven success in a previous role
  • At least two years of managerial experience

Physical Demands:

  • Ability to be physically mobile (stand, walk, reach, climb, bend) and also the ability to stand for prolonged periods throughout the day/work hours when needed
  • Manual dexterity sufficient to operate medical equipment, keyboard, copier, telephone, and the ability to write/type
  • Must be able to lift and/or move up to 20 pounds occasionally
  • Must be able to occassionally operate in confined spaces


  • Comfortable work environment
  • PTO offered
  • Free lunch
  • Free gym (and showers) in the building
  • Subsidy for medical insurance
  • Free or heavily discounted dental care 

The Cusp and Crown is an equal-opportunity employer.


The Cusp and Crown Dental

702 King Farm Blvd

Rockville, MD
20850 USA



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