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Senior Bilingual (Spanish) Customer Support Specialist - Call Center

The CSI Companies Alpharetta, GA
  • Expired: 5 days ago. Applications are no longer accepted.

The CSI Companies is actively seeking a Bilingual Senior Customer Support Specialist to support our client in the Alpharetta, GA area.

This an exciting opportunity to join our client, a well-established Fortune 500 company providing HR Solutions to over 140 countries!

Hours: Full time, business hours - Contract through September with potential to extend or go perm.

Pay: $22-24/hr

POSITION SUMMARY: Answers general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention.

RESPONSIBILITIES:

  • Takes care of inbound and outbound calls that are primarily routine or basic in nature with intent to complete customers tasks or needs
  • Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems and/or order system along with a basic knowledge of company, services, and products.

REQUIREMENTS:

  • Bilingual in English and Spanish
  • Strong computer and data entry skills
  • 5-7 years of experience in call center setting

The CSI Companies

Address

Alpharetta, GA
30005 USA

Website