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Insurance Verification Specialist

The CSI Companies Orlando ,FL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description


The CSI Companies is currently seeking an Insurance Verifier to support one of our healthcare doctors’ offices in the Orlando/Winter Park area.  The ideal candidate has strong Medical insurance verification and referral skills. 

Schedule: Monday - Friday (8am-5pm)

Salary:  $16/hr. based on experience

Main Job Duties

  • Handle incoming billing telephone inquiries for accounts
  • Handle written inquiries from patients regarding patient balances
  • Verify new insurance eligibility/benefits, add to account and file to insurance, when necessary
  • Establish and set up payment plans/promissory notes with patients
  • Process patient credit card payments from patients and forward to team lead.
  • Generate patient refund requests, as necessary, and forward to supervisor for approval
  • Handle calls transferred from the appointment desk (i.e. discuss patient collection or delinquent balances)
  • Assist with schedule reviews midweek by verifying all insurances are timely, obtaining any necessary referrals/authorizations, and ensure alerts are in place
  • File medical claims, electronically and on paper (should have some knowledge of coding modifiers)
  • Handle incoming billing telephone inquiries for accounts
  • Perform schedule review (weekly)   --verify all insurances on appt schedule timely, obtain any necessary referrals/auths   
  • Work outstanding claims over 90 days (appeal, refile, edit/correct claims)
  • Work mail correspondence daily, EOB denials (appeal, refile, edit/correct claims)


  • Must have experience handling insurance verification process
  • Must have experience handling referral process
  • Must be willing to be cross-trained on Billing and AR
  • High School Diploma or GED equivalent
  • Must have excellent communication skills
  • Must have strong attention to detail and organizational skills
  • Must have strong data entry skills

The CSI Companies


Orlando, FL
32804 USA