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Healthcare Customer Service Representative

The CSI Companies Oldsmar, FL
  • Expired: over a month ago. Applications are no longer accepted.

The CSI Companies is seeking a Healthcare Customer Service Representative in the Oldsmar, FL area.

Duration: Contract to Hire

Pay: 13-15/Hour

Hours: M-F Standard Business Hours

Job Responsibilities:

  1. Management/indexing of electronic signed orders through EMR system (KanTime/WorldView), processing exception and fax errors to appropriate personnel. Routes faxes containing changes written by physicians to EMR orders to appropriate Clinical Supervisor/Manager for follow up.
  2. Management of outstanding orders to include contacting physician’s office – verification of physician demographics (i.e. fax number/address) and re-sending orders for signature.
  3. Answer telephone inquiries and channel them appropriately. Includes collection of caller details and appropriate communication of messages. Demonstrated competence with a multi-line telephone and the transfer of calls, etc., required.
  4. Basic upkeep of office copy machines – replacement of ink, paper, cleaning of rollers, etc.
  5. Able to communicate professionally via phone, emails, and faxes.
  6. Regular attendance at clerical meetings.
  7. Home health and/or previous EMR knowledge a plus.

The CSI Companies

The CSI Companies understands that an attractive benefits package is important for recruiting above-average candidates. While on contract, we offer a benefits package that includes weekly pay, direct deposit, multiple healthcare plans (Vision, Dental, Disability options, Holiday Pay, & Paid Time Off) if eligible.


Oldsmar, FL