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Customer Service Representative

The CSI Companies Johnston ,RI
  • Expired: over a month ago. Applications are no longer accepted.
Job Description


CSI Professional is actively seeking a Customer Care Representative to support the Client Services department for our client located in Johnston, Rhode Island. This is an exciting opportunity to join a well-established mortgage banking firm!

*Weekly pay provided and health, dental and vision insurance offered!

Schedule: 40 hours/week

Pay: $16 - $18/hr based off of experience

Location: Johnston, RI 02919

Duration: Contract - Peak Season

Job Overview:

This department handles incoming calls in regards to banking information, this contract will be throughout the peak processing time period for this department.


  • This position will require someone who can problem solve, troubleshoot, and think through a problem.
  • Desire to meet and exceed sales objectives/goals
  • Ability to articulate what we have to offer our existing or potential customers
  • Confidence and conviction in our product to advise clients on financial resolutions to meet their needs
  • Positive attitude and high energy level
  • A "Can-do Attitude" and has the ability to think "Outside the Box"
  • Team player; able to work with minimal supervision
  • Ability to learn and share new concepts quickly

Required Skills:

  • Customer Service Experience
  • Banking is a plus.
  • Ability to use Outlook email
  • Previous Sales or Call Center experience preferred
    • This position is within a call center with call volume between 50-70 calls per day.
  • Candidates must have excellent communication skills and be able to work in a fast paced environment.


  • High School diploma or GED required
  • 1-2 years previous call center experience

For additional information, please apply!

The CSI Companies

Why Work Here?

Because The CSI Companies is a cut above the typical staffing firm, we understand that an attractive benefits package is an important aspect


Johnston, RI