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Client Coordinator / Customer Service & Public Relations (Entry Level)

The Bright Light Group Houston, TX
  • Expired: 21 days ago. Applications are no longer accepted.

We are seeking a Client Coordinator / Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information.

Individuals with over 10+ Years of experience will not be considered for this position as is entry-level.

Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty.

Responsibilities:

  • Provide information about the products and services
  • Troubleshoot and resolve event issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Desire to participate in professional development and take on new responsibilities
  • Self-motivated and comfortable working both independently and as part of a team

Please Note: This is NOT a call center position, we are looking for a Client Coordinator / Customer Service Representative to work directly with consumers on behalf of our clients

The Bright Light Group

Why Work Here?

Fantastic management, no limits, and great environment!

Established in 2010, The Bright Light Group is a privately owned marketing firm that started in Philadelphia, PA. We have since expanded to Houston, TX to better meet our client demands and expansion goals. Our main focus is in providing well-rounded teams that are able to offer expert insight in marketing, promotions, and campaign management in relation to any city, market, or country. Bright. Brilliant. Bold. The Bright Light Group is not afraid to push the limits of what seems possible and we refuse to believe in that nebulous concept of “good enough”. We are multi-faceted and we expect the same from our employees. The roles that we fill are not one-dimensional, where an individual is boxed in by their cubicle or their job description. Bright Light Group is proud to provide flexibility and opportunity at all levels, so that regardless of background or expertise, we have the depth to develop and mentor our employees to experience advancement and growth. At the same time, we are able to provide a steady challenge to keep the lights burning bright. Our team believes in putting feet on the ground and getting up to our elbows in every aspect of actualizing the success of our campaigns and our clients. Bright Light Group is excited to offer a variety of operational platforms. We range across Business to Business, Business to Consumer, Event/Venue, and Retail platforms, depending on the specific needs and goals of each client and market.

Address

Houston, TX
USA

Website