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Sales Manager

The Bostonian Boston, MA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description
We are looking for an enthusiastic, customer-focused individual to join our sales team at The Bostonian Hotel, a AAA 4-diamond property part of Millennium Hotels & Resorts. The Sales Manager will handle proactive & reactive sales activities, adopting a total account management approach. This is a great opportunity for an individual wanting to expand their sales experience across multiple market segments and different customer groupings. Keys to success: Work with hotel management team to determine key needs for the business Identify opportunities and implement sales actions to address needs, developing new group, catering & transient business opportunities for hotel Develop existing client relationships to increase production from existing accounts Total account management of assigned account portfolio Roles & responsibilities Research the market to identify potential companies and business opportunities for the hotel, making the most out of the market intelligence available (i.e. Agency360, Knowland, ZommInfo) Account manage assigned accounts, ensuring potential for hotel is identified and actions are implemented to secure business from these accounts; create Account Development Plans for top 10 accounts Conduct twenty-five sales appointments per week, which can be a combination of sales calls and face-to-face appointments (visits, site inspections, entertainment, networking) Develop relationships with all levels of client base, from bookers up to senior management Meet with existing and potential clients and carry out site inspections in an engaging and professional manner Follow-up- on sales enquiries promptly and focus on achieving a high level of conversion to definite business Respond to client enquiries, including contract rates requests (RFPs), group rates and general enquiries across all channels (i.e. Lanyon, Cvent, MeetingBroker, email, direct), Check availability for group enquiries, consult with revenue for pricing, prepare and send out sales proposals in a timely manner Issue contract to client upon confirmation, follow-up for signed return and deposit Meet with client to discuss final details of group/meeting/event Issue BEO and distribute to relevant hotel team members Maintain bookings, contacts and activities records up-to-date in Delphi Job Requirements Excellent customer service and communications skills, solution driven Ability to work independently with little supervision self-starter Knowledge of working with Delphi FDC System (desirable) Manage challenging situations in a calm and professional manner Ability to assess and process information accurately, including essential mathematical calculations Education: College / university degree desired, or a combination of education and relevant work experience that provides the required knowledge, skills and abilities Experience: 2+ years in a Sales capacity 1+ years working in a hotel Delphi FDC experience would be a benefit Perks $2,000.00 Sign-on bonus Sales incentive Tuition Reimbursement Daily meal allowance 9 paid Holidays 5 days Paid Time-Off from start Employee discounts in 140 hotels worldwide 401(K) Matching up to 3.5% Family Medical Leave Flexible Spending Account (FSA) Paid Sick Days Health Medical, Dental and Vision Benefits Life & Disability Insurance The Bostonian Boston The Bostonian Hotel is a AAA 4-Diamond rated property, located in the heart of historic downtown Boston opposite Faneuil Hall & Quincy Market, occupying one of the city’s best locations. The hotel comprises 204 elegant guest rooms & suites, along with 8,000 square feet of function space across 5 meeting rooms. The Bostonian is a part of Millennium Hotels & Resorts, who owns and manages a worldwide portfolio of 140 hotels, offering over 40,000 guest rooms in business and leisure destinations across North America, Europe, Asia, and the Middle East. Employment Type: Full Time Years Experience: 1 - 3 years Bonus/Commission: No

The Bostonian


Boston, MA
02109 USA



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