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IT Service Desk Technician

The Bitworks
Forest Lake, MN
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking an IT Service Desk Technician to join our team! You will resolve computer-related issues for your clients. 

Responsibilities:

  • Provide technical assistance with computer hardware and software
  • Resolve issues for clients via phone, in person, or electronically
  • Recommend hardware and software improvements
  • Track customer issues and resolutions

Qualifications:

  • Previous experience in IT, customer service, or other related fields
  • Ability to build rapport with clients
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor
Company Description
The Bitworks is a one-stop shop where we provide consulting on IT projects whether it’s a new network, software upgrade or Point of Sale installations. We’ve got you covered! Wait! There’s more! We also offer website hosting and programming not to forget our PHP programming and SEO (Search Engine Optimization) for our internet clients.
We serve both business and residential customers and ensure that your computers, networks, and tech do the job for you!

The Bitworks

Address

1500 South Lake St

Forest Lake, MN
USA

Industry

Technology