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Receptionist customer service

The Berk Insurance Agency
Palm Coast, FL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

The Receptionist position will involve answering multiple phone lines, providing customer service to agency customers, greeting office visitors throughout the day, drafting letters & reports, and other additional clerical duties as directed by the agency owner or associates.



Benefits

Paid Holidays

Paid Time Off (PTO)

Weekends Off

Holidays Off

Sign On / Hiring Bonus

Hands On Training

Performance Bonuses

Professional Work Environment

Office Snacks & Coffee



Responsibilities

  • Process customer policy change requests.
  • Secure all Trailing Documents from customers.
  • Handle all incoming claim calls from customers.
  • Complete Evidence of Insurance requests.
  • Document each customer contact in eAgent.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Take premium payments from customers.
  • Ask each customer for referrals and explain our referral program.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Answer incoming phone calls on the first ring.
  • Return all phone messages promptly.


Requirements

  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Be a great self-starter with a sense of urgency.
  • Create relationships from a cold start.
  • Be a fantastic presenter.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Confident, self-starter who works well independently.
  • Must have ability to multi-task.
  • A Property & Casualty license is preferred but will train good individual.

The Berk Insurance Agency

Address

Palm Coast, FL
32137 USA

Industry

Business

View all jobs at The Berk Insurance Agency