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Server - Student Prince - Springfield, MA

The Bean Group Springfield, MA

  • Posted: over a month ago
  • Full-Time
Job Description

Seeking applicants to work at a busy, high volume, long established restaurant. Hospitality and guest satisfaction is our top priority. Apply today !!

Primary Duties:

  • Promote, work, and act in a manner consistent with the mission of The Bean Restaurant Group.

  • Greet your guests promptly and professionally.

  • Present menu to guests and answer questions about menu items, beverages, and other restaurant functions and services as needed.

  • Inform guests of any menu changes and daily specials, and make recommendations you genuinely feel your guests will enjoy.

  • Explain to guests how various menu items are prepared, describing ingredients and cooking methods.

  • Take beverage orders from guests, and import them into the computer for the bartender, and/or prepare the beverages your guests have ordered if they are not from the bar.

  • Check guests' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.

  • Promptly deliver beverages to the guests.

  • Write down guests' food orders and enter orders into computers for transmittal to kitchen staff. If you need to stagger your food (ie; your guest got an appetizer, salad, and entree) either use the timing keys or keeping track the timing mentally.

  • Carry full trays of food, and tray stands to dining area to serve food professionally.

  • Serve food and additional beverages to guests, and prepare or serve specialty dishes at tables as required.

  • Monitor and observe guests dining experience to ensure guests are satisfied with the food and service, and respond promptly and courteously to correct any problems.

  • Clean tables or counters after guests have finished dining.

  • Suggestively sell dessert, coffee, and/or after dinner drinks to tables.

  • Promptly bring coffee or after dinner drinks and desserts to your table.

  • Deliver check to your table without making them wait or being overly pushy.

  • Process check and bring change/cc slip back to patrons.

  • Thank guests for their visit and invite them to return.

  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware.

  • Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.

  • Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant.

Working Conditions:

  • Hours will vary from week to week.

  • Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion.

  • Able to understand and speak using the predominant language(s) of guests

  • Able to work in a standing position for long periods of time

The Bean Group

Address

Springfield, MA
01103 USA
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