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Customer Service Representative

The Bachrach Group Farmingdale, NY
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Actively hiring for a 1-2 year Customer Service Representative to join a reputable company with headquarters on the border of Nassau and Suffolk County. This candidate should be proficient with handling a high call volume, as well as assisting with administrative and data entry responsibilities.

Hours: 8:30am - 5:30pm (Monday - Friday) - Weekends might be needed as well.

Pay: $15-16/hr

Qualifications:

  • Maintain internal customer profiles and relevant customer information
  • Communicate service issues with client while keeping management informed
  • Work with vendors, agents and carriers to provide services required/requested
  • Enter high levels of confidential information into the database
  • Responsible for high levels of inbound and outbound client calls
  • Answer customers questions via phone and email
  • Enter data into the computer utilizing Microsoft Office

Requirements:

  • 1+ years of prior Customer Service experience
  • Must have excellent communication, problem solving and analytical skills
  • A self-motivated, fast learner with a can do attitude is a must
  • Experience working in Microsoft Office, especially Excel and Outlook is require

 

Company Description
The Bachrach Group has been building better workforces with extraordinary talent based on specific functional experience for over 40 years, one position at a time.

The Bachrach Group firmly believes that our continued success has been directly related to our deep commitment to excellent customer service for our clients, relationships built with our candidates and the vast knowledge of our recruiters. Our team of highly qualified industry specific recruiters offers the resources and capabilities of a national firm yet continues to deliver that specialty-boutique personal touch.

Within our many practice areas, we specialize in helping organizations of all sizes tailor staffing solutions from mail room up to CEO. We work on various types of employment roles, including temporary, temporary-to-permanent, contract, and permanent basis.

We utilize a team-focused approach to staffing, which enables us to marshal the experience of multiple recruiters to pinpoint several matching candidates for your organization.

When working with us, you can be assured each candidate we submit to you has been carefully vetted and through either an in-person or skype interview. We believe that this is the only way to truly understand a candidate’s drive and motivation, personality, ideal working environment, and their long-term career goals.

The Bachrach Group

Why Work Here?

Looking to hire ASAP!

The Bachrach Group has been building better workforces with extraordinary talent based on specific functional experience for over 40 years, one position at a time. The Bachrach Group firmly believes that our continued success has been directly related to our deep commitment to excellent customer service for our clients, relationships built with our candidates and the vast knowledge of our recruiters. Our team of highly qualified industry specific recruiters offers the resources and capabilities of a national firm yet continues to deliver that specialty-boutique personal touch. Within our many practice areas, we specialize in helping organizations of all sizes tailor staffing solutions from mail room up to CEO. We work on various types of employment roles, including temporary, temporary-to-permanent, contract, and permanent basis. We utilize a team-focused approach to staffing, which enables us to marshal the experience of multiple recruiters to pinpoint several matching candidates for your organization. When working with us, you can be assured each candidate we submit to you has been carefully vetted and through either an in-person or skype interview. We believe that this is the only way to truly understand a candidate’s drive and motivation, personality, ideal working environment, and their long-term career goals.

Address

Farmingdale, NY
USA