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Medical Receptionist (South Austin)

Texas Health Action Austin ,TX
  • Posted: over a month ago
  • Full-Time
  • Benefits: 401k, dental, life_insurance, medical, vision
Job Description

Texas Health Action is seeking a Medical Receptionist at our South Austin Clinic to answer phones and handle all day-to-day administrative tasks required to keep the clinic running seamlessly. This person will attend to patients on the phone and in-person, coordinate and organize appointments and gather documentation to facilitate the smooth running of our clinic, supporting our delivery of quality patient care.

What you would do:

  • Greet patients, answer incoming calls and handle inquiries
  • Register patients according to established protocols
  • Ensure patient information is accurate including billing information
  • inform patients of medical office procedures and policy
  • Maintain and manage patient records
  • Move patients through appointments as scheduled
  • Schedule patient appointments
  • Report statistics as required
  • Manage incoming and outgoing post
  • Maintain stock of forms and office supplies
  • Ensure reception area is well maintained, neat and clean
  • Safeguard patient privacy and confidentiality
  • Complete other clerical duties and office tasks as assigned
  • Creates processes and systems that benefit clinic flow

 

How you describe your skills:

  • Listening is one of your key strengths. You are also able to manage highly confidential information and situations with the utmost discretion
  • You are the model of the organization’s values and people can readily point to you as an example of how to ‘be’
  • You “love” what you do
  • You like to plan, but you are ok with plans changing and can effectively help others manage change
  • Excellent verbal and written communication skills
  • You consistently meet or beat deadlines in a fast-paced, quickly changing environment
  • You are able to organize daily workload by priorities
  • You have great attention to detail while able to see the bigger picture
  • You have a passion and connection to the communities we serve
  • You are adaptable and able to manage change
  • You understand when it is prudent to seek outside expertise
  • Your friends describe your personality as “positively contagious”
  • You balance People and Process
  • You value great benefits and a mission driven work culture
  • Ability to perform physical tasks related to office administration (such as seeing, sitting, typing, standing, walking, turning, reaching, bending, stooping, and turning during the course of the day)
  • Ability to lift and carry up to 25 pounds on a regular basis

 

Your Previous work life and education must include:

  • High School Diploma
  • 1 year experience in a medical setting
  • Knowledge of medical terminology, procedures and diagnosis
  • Knowledge of computer and relevant software applications
  • Knowledge of general administrative and clerical procedures
  • Bilingual: English and Spanish

 

Your previous work life and education ideally would include:

  • Prior experience in a non-profit organization
  • Prior experience working with historically underserved populations
  • Working knowledge of HIPAA regulations
  • Working knowledge of electronic medical record software
  • Working knowledge of healthcare insurance preferred
Company Description
At Texas Health Action (THA) and Kind Clinic, we are passionate about changing the face of healthcare by making biomedical interventions and services for sexual wellness and health accessible. We serve our patients with an amazing team of clinicians, staff and volunteers who dedicate their time and expertise to see patients within a combination of weekday and weekend hours. We removed the primary barriers to healthcare, lack of health insurance and/or personal income, by accepting both insured and uninsured patients. Read more about the clinic, initiatives and THA here: http://kindclinic.org and http://texashealthaction.org.

Texas Health Action

Why Work Here?

Amazing work culture, tons of community engagement, and wonderful benefits!

At Texas Health Action (THA) and Kind Clinic, we are passionate about changing the face of healthcare by making biomedical interventions and services for sexual wellness and health accessible. We serve our patients with an amazing team of clinicians, staff and volunteers who dedicate their time and expertise to see patients within a combination of weekday and weekend hours. We removed the primary barriers to healthcare, lack of health insurance and/or personal income, by accepting both insured and uninsured patients. Read more about the clinic, initiatives and THA here: http://kindclinic.org and http://texashealthaction.org.

Address

2800 S IH 35 Frontage Rd #135 Austin
Austin, TX
USA

Website

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